Sales Advisor 5-12h

& Other Stories; Utrecht; On-site; EUR 15,000 - 25,000; Part time

Benefits offered by this job

20% Staff Discount

H&M Incentive Program

Job summary

An established industry player is seeking a Sales Advisor to enhance customer experiences in a retail environment. This part-time role offers the chance to engage with customers, assist them throughout their shopping journey, and create welcoming moments that embody the brand's values. With a focus on service and collaboration, you will play a crucial role in the store's success. Ideal candidates are proactive, communicative, and have a genuine interest in fashion. Join a vibrant team and enjoy benefits like a staff discount and opportunities for personal development.

Qualifications

• Customer-focused with a genuine interest in service.
• Proactive in enhancing the shopping experience.
• Good English language skills are essential.

Responsibilities

• Greet customers and provide high-level service.
• Assist at cash desk, fitting rooms, and shop floor.
• Process deliveries and replenish stock.

Skills

Customer Service

Proactivity

Communication

Interest in Fashion

Team Collaboration

Adaptability

Listening Skills

Curiosity

Job description

Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
• Proactive; you use your initiative to provide customers with a memorable shopping experience.
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed.
• You listen to and show interest in others’ ideas and opinions.
• You’re honest and genuine in your approach.
• You are interested in fashion and trends.
• You are communicative, positive, and open-minded.
• You’re willing to learn and adapt.
• You’re collaborative, inclusive, and supportive of others.
• You have good English language skills.

Additional Information

Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 20% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas.

Seniority level: Not Applicable

Employment type: Part-time

Job function: Retail