Sales Advisor 26h

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 15,000 - 21,000; Part time

Benefits offered by this job

Staff discount

HIP incentive program

Pension scheme

25 days annual leave

Job summary

COS in Amsterdam is seeking a Sales Advisor to join our team for a part-time 26-hour week. You will greet customers, deliver high-level service, assist at the cash desk, fitting rooms, and across the shop floor, playing a vital role in the shopping experience.

You will also handle deliveries, replenish stock, and merchandise the latest garments, ensuring the store reflects the COS brand. Team collaboration and a warm, proactive approach are essential.

Qualifications

• Customer-focused: you enjoy engaging with people and delivering excellent service.
• Adaptable and flexible: adaptable and responsive to changing priorities and customer requests.
• Action-oriented: proactive and driven to take initiative with quality.
• Strong communicator: clear, active listening to understand others’ perspectives.
• Eager to learn: open to feedback and growth.
• Brand enthusiast: passion for our brand and collection.
• Schedule flexibility: able to work varied hours, incl. evenings & weekends.

Responsibilities

• Greet customers and embody the brand on the shop floor, providing high-level service at every touchpoint.
• Initiate conversations and assist at the cash desk, fitting rooms, and throughout the store floor.
• Process deliveries, replenish stock, and merchandise the latest garments.
• Guide customers through their journey with proactive service and collaboration with the team to create memorable moments.

Skills

Customer-focused

Adaptable & flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
• Action-oriented: Proactive and driven to take initiative and get things donewith quality.
• Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understandingof store operations & customer service skills frompreviousretail experience
• Confident in offering customers advice on fashion trends, materials, sizingetc

Additional Information

This is a part-time position of 26h a week.

An integrity check via the warning register of thestichtingFraudeAanpakDetailhandelis part of the application procedure.

We’recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team,you’llenjoy a20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this,Netherlands-based colleagues also receive:

• 25 daysof annual leave
• Employee Assistance Program to support a healthy work-life balance
• Company pension scheme

Inclusion & Diversity:

At H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation.We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That’swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.