Sales Advisor 21h- Concession de Bijenkorf

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

20% staff discount

HIP incentive program

25 days annual leave

Employee Assistance Program

Company pension

Job summary

COS in Amsterdam is seeking a friendly Sales Advisor for part-time, 21 hours per week. You greet customers, offer high-level service, assist at the cash desk, fitting rooms, and keep the shop floor looking its best.

You will also process deliveries, replenish stock and merchandise the latest garments, collaborating with your team to create welcoming experiences. English and Dutch language skills are required; previous retail experience is nice but not mandatory.

Qualifications

• Customer-focused with commitment to excellent service.
• Adaptable and flexible to changing priorities.
• Action-oriented, proactive, and quality-driven.
• Strong communicator with active listening.
• Eager to learn and receptive to feedback.
• Brand enthusiast with passion for our collection.
• Flexible schedule, including evenings and weekends.
• English and Dutch language skills.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Initiate conversations and assist at cash desk and fitting rooms.
• Process deliveries and replenish stock.
• Merchandise garments to showcase latest collections.
• Collaborate with team to create welcoming shopping experiences.

Skills

Customer-focused

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

English & Dutch

Job description

• Part-time

Company Description

Job Description

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences that showcase the best ofour brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity withfabricsare nice to have, they're not mandatory.

Qualifications

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.

Action-oriented: Proactive and driven to take initiative and get things donewith quality.

Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

English and Dutchlanguage skills

Preferable but not mandatory

Understandingof store operations & customer service skills frompreviousretail experience

Confident in offering customers advice on fashion trends, materials, sizingetc

Additional Information

This is apart-timepositionwitha contract of 21 hours a week.

An integrity check via the warning register of thestichtingFraudeAanpakDetailhandelis part of the application procedure.

We’recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team,you’llenjoy a20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this,Netherlands-based colleagues also receive:

25 daysof annual leave

Employee Assistance Program to support a healthy work-life balance

Company pension scheme

Inclusion & Diversity:

At H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation.We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That’swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description:

COS offers a wardrobe ofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.