Job Description
A store’s success starts with our people. Our Sales Assistants play a key role in creating a welcoming and inspiring shopping experience for every customer. In this role, you support the day‑to‑day operations of the store by assisting customers, processing sales and returns, preparing online orders, and maintaining an organized shop floor and stockroom. Customer experience is at the heart of this position, and your attention to detail and strong teamwork help create an environment where customers feel valued and supported.
Key Responsibilities
- Assist customers with fashion selections and provide personalized service.
- Process sales, returns, exchanges, and customer payments accurately.
- Prepare and ship online orders and monitor stock levels.
- Maintain an organized shop floor and stockroom, ensuring products are presented attractively.
- Apply company policies on sustainability, diversity, and health & safety.
- Contribute to a positive, inclusive workplace culture.
Requirements
- Passion for fashion and a customer‑focused mindset.
- Strong team spirit and adaptability in a diverse environment.
- Excellent communication skills in English or Dutch.
- Legal right to work in the EU; no visa sponsorship provided.
- Availability for at least one weekend day per week.
- Experience in retail or customer service is a plus but not mandatory.
Employment Details
- Part‑time (16–30 hours) or full‑time (38 hours) positions available.
- Location: LEIDSCHENDAM‑VOORBURG, NETHERLANDS.
- Brands: Zara, Pull&Bear, Bershka, Stradivarius.
- Languages: Dutch (High), English (High).
Benefits
- Competitive salary that ranks among the highest in the retail sector.
- Equal pay for all employees regardless of age.
- Opportunities for internal growth and promotion.
- Access to the internal learning platform TRA!N.
- 25% employee discount across all stores and brands in the Netherlands.
- Travel allowance up to €12.60 per day for public transport.
- Five weeks of paid holiday per year, with additional leave for long‑term employees.
- Employer‑contributed pension plan.
- Exclusive discounts from top brands via the Benefits @ Work platform.
- Language courses in English and Spanish.
- Festive gift card during the Christmas period.
- Inclusive culture that values diverse perspectives and equal opportunities.