Visual Merchandiser 38h

COS; Amsterdam; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

20% staff discount

HIP incentive program

25 days annual leave

Employee Assistance Program

Corporate Benefits

Company pension

Travel allowance

Job summary

COS is seeking a Visual Merchandiser in Amsterdam to shape in-store customer journeys through compelling styling and seasonally aligned displays.

The role centers on transforming the store visuals to reflect brand identity, driving engagement and sales while maintaining high standards. You will collaborate with the sales team and train colleagues, with a strong emphasis on customer experience and aesthetics.

Qualifications

• Must elevate in-store experiences with visual storytelling and customer service.
• Execute brand visual guidelines to enhance commercial impact on display and presentation.
• Strong knowledge of current fashion trends, silhouettes and styles for displays.

Responsibilities

• Deliver excellent customer experience through styling advice and a visually compelling store environment.
• Interpret sales data and customer insights to inform visual direction.
• Design and install impactful window displays reflecting seasonal trends and brand identity.
• Style mannequins and create outfits to inspire purchasing decisions.
• Merchandise the shop floor in line with company guidelines for a cohesive presentation.
• Support sales team in daily store operations and customer experience.
• Set and maintain high visual merchandising standards and train team members.
• Act as a brand ambassador, ensuring all visuals contribute to a memorable journey.

Skills

Customer-centric mindset

Visual merchandising standards

Fashion knowledge

Commercial awareness

Communication

Adaptability & flexibility

Eager to learn

Flexible working hours

Fluent in English

Job description

Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand's vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities

• Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment
• Interpreting sales data and customer insights to inform and execute the store's visual direction
• Designing and installing impactful window displays that reflect seasonal trends and brand identity
• Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions
• Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation
• Supporting the sales team in daily store operations and contributing to a seamless customer experience
• Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency
• Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

Qualifications

• Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.
• Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.
• Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.
• Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.
• Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
• Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.
• Comfortable working varied hours, including evenings, weekends, and holidays.
• Fluent in English

Additional Information

This is a full-time position with a contract of 38 hours a week.

An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.

Benefits

We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Netherlands-based colleagues also receive:

• 25 days of annual leave
• Employee Assistance Program to support a healthy work-life balance
• Corporate Benefits
• Company pension scheme
• Travel allowance

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.