Sales Assistant

Inditex; Zaandam; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Sales bonus

Growth opportunities

Learning platform

Employee discount

Travel allowance

Annual holidays

Pension plan

Benefits @ Work

Language courses

Festive voucher

Inclusive culture

Job summary

Zara, part of INDITEX, in Zaandam, Netherlands, is seeking a Sales Assistant to support daily store operations, assist customers, process sales and returns, prepare online orders, and keep the shop floor and stockroom organized.

Fluent English or Dutch is essential; candidates should enjoy fashion, have a customer-focused mindset and strong teamwork, with weekend availability. Both part-time and full-time opportunities are available with a competitive salary and company benefits.

Qualifications

• Passion for fashion and customer service.
• Customer-focused mindset and strong team spirit.
• Excellent communication in English or Dutch.

Responsibilities

• Assist customers and process sales and returns.
• Prepare online orders and ensure timely fulfillment.
• Maintain an organized shop floor and stockroom for efficient operations.

Skills

Customer focus

Team spirit

Communication (EN/Dutch)

Job description

Details

Brand : Zara

Location : ZAANDAM, NETHERLANDS

Languages : Dutch (High), English (High)

Description

A store’s success starts with our people. Our Sales Assistants play a key role in creating a welcoming and inspiring shopping experience for every customer. In this role, you support the day-to-day operations of the store by assisting customers, processing sales and returns, preparing online orders, and maintaining an organized shop floor and stockroom. Customer Experience is at the heart of this position. Your attention to detail and strong teamwork help create an environment where customers feel valued and supported. At the same time, your commitment to Sustainability, Diversity, and Health & Safety contributes to a workplace that reflects the values of INDITEX.

What you bring A passion for fashion, a customer-focused mindset, and a strong team spirit. You are open, adaptable, and enjoy working in a diverse environment where collaboration drives success. Strong communication skills in English or Dutch are essential, helping you connect with both our team and customers.

What we offer We offer part-time (16–30 hours) and full-time (38 hours) opportunities. Availability on at least one weekend day is required. Please note that there may not be an immediate opening linked to this job posting. When a position becomes available in the city you applied for, we’ll be happy to contact you and start the recruitment journey. You must already have the legal right to work in the EU, as we are unable to provide visa or work permit sponsorship for this role.

Benefits

Competitive salary

Your dedication deserves recognition. We offer a competitive salary that ranks among the highest in the retail sector in the Netherlands. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.

Sales Bonus

Your efforts drive our success. That's why we reward your contribution with monthly and annual sales bonuses when your store achieves its targets. Together, we celebrate success and recognise the impact every team member makes.

Growth opportunities

We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.

Learning platform

Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.

Company discount

As part of our team, you'll receive a 25% employee discount at all our stores and brands in the Netherlands. It's just one of the ways we show our appreciation for your work.

Travel allowance

You are entitled to a reimbursement of your travel expenses if you live more than 5 km from the store. Reimbursement will be based on the cost of second-class public transport, up to a maximum of €12.60 per day.

Annual holidays

All employees are entitled to 5 weeks' holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.

Pension Plan

Our pension plan includes employer contributions to support your long-term financial well beign

Benefits @ Work

Enjoy exclusive discounts from top brands with our Benefits @ Work platform.

Language Hub

Enjoy language courses in English and Spanish to support your personal and professional development.

Festive voucher

We celebrate the christmas period with our festive gift card.

Inclusive culture

We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees, regardless of disability, race, sex, gender, age, ethnicity, sexual orientation, or other unique characteristics. At INDITEX, we want you to be you!