Sales Admin & Customer Support Coordinator

SIRE LIFE SCIENCES; Venlo; On-site; EUR 32,000 - 46,000; Full time

Job summary

SIRE LIFE SCIENCES is seeking a proactive and detail-oriented Customer Support Coordinator to join our sales team. You will provide essential administrative support to ensure smooth order processing and maintain strong communication with customers and internal departments.

Responsibilities include accurately processing orders, updating the ERP system, preparing quotations and commercial documents, and assisting the sales team with daily tasks.

Qualifications

• Experience in sales support, customer service, or administrative roles.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities effectively.
• Excellent communication skills.

Responsibilities

• Process customer orders and manage order entry.
• Maintain customer and product information in the ERP system.
• Prepare sales reports, quotations, and other commercial documents.
• Assist the sales team with daily administrative tasks.
• Coordinate with departments such as Customer Service, Supply Chain, and Logistics to ensure efficient order processing.
• Monitor order statuses and follow up on customer inquiries or requests.
• Support ongoing sales administration and contribute to process improvements.

Skills

Customer service

Sales support

Administrative tasks

Organizational skills

Communication skills

Tools

SAP

Microsoft Office

Job description

SIRE LIFE SCIENCES is seeking a proactive and detail-oriented Customer Support Coordinator to join our sales team. You will provide essential administrative support to ensure smooth order processing and maintain strong communication with customers and internal departments.

Responsibilities include accurately processing orders, updating the ERP system, preparing quotations and commercial documents, and assisting the sales team with daily tasks.