Sales Account Manager

MANERA Ediciones; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

MANERA Benelux is seeking a Sales Account Manager based in Amsterdam to manage a portfolio of client accounts, build lasting relationships, and drive tailored solutions. You will identify leads, deliver compelling presentations, negotiate terms, and close deals while coordinating with internal teams to fulfil orders.

The role emphasizes meeting sales targets, reporting on pipeline, and shaping sales strategies to grow in publishing and education markets.

Qualifications

• Strong account management and customer service to sustain long-term client relationships.
• Lead generation and development of new business opportunities within B2B or publishing contexts.
• Commitment to customer satisfaction, proactive follow-up and effective issue resolution.
• Excellent written and verbal communication; ability to present complex information clearly to diverse stakeholders.
• Experience in sales or account management, preferably in publishing or related sectors.
• Willingness to work on-site in Amsterdam and meet sales targets.
• Proficiency with CRM tools and MS Office.
• Bachelor’s degree in Business/Marketing/Communications or equivalent.
• Fluency in English and Dutch; additional European languages are a bonus.

Responsibilities

• Manage a portfolio of client accounts and build long-term relationships.
• Identify and qualify new leads, prepare and deliver sales presentations.
• Negotiate pricing and contract terms and close deals.
• Coordinate with internal teams to fulfil orders and monitor customer satisfaction.
• Maintain accurate CRM records and report on pipeline and performance.
• Contribute to sales strategies to support growth in publishing and education markets.

Skills

Account management

Lead generation

Communication skills

Negotiation

CRM proficiency

Data-driven decisions

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

CRM tools

MS Office

Job description

Role Description

The Sales Account Manager at MANERA Benelux is a full-time role based in Amsterdam. The person in this position manages a portfolio of client accounts, builds long-term relationships, and ensures that customers receive timely, tailored solutions. Daily activities include identifying and qualifying new leads, preparing and delivering sales presentations, negotiating pricing and contract terms, and following up to close deals. The role also involves coordinating with internal teams to fulfil orders, monitoring customer satisfaction, and maintaining accurate records in the CRM system. The Sales Account Manager is expected to meet sales targets, report on pipeline and performance, and contribute to sales strategies that support the company’s growth in the publishing and education markets.

Qualifications

• Strong account management and customer service skills, with a focus on building and maintaining long-term client relationships.
• Proven ability in lead generation and developing new business opportunities within B2B or publishing-related environments.
• Demonstrated commitment to customer satisfaction, including proactive follow-up and effective issue resolution.
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to diverse stakeholders.
• Experience working in sales or account management, preferably in publishing, furniture/ design industry or a related sector.
• Ability to work on-site in Amsterdam, manage multiple priorities, and meet or exceed sales targets.
• Proficiency with CRM tools and basic office software (e.g., Excel, PowerPoint, email platforms).
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Strong analytical and negotiation skills, with a data-informed approach to decision-making.
• Fluency in English and Dutch; additional European languages are an advantage.