Rollout Support Engineer

Itproposal; Gelderland; On-site; EUR 36,000 - 58,000; Full time

Job summary

Itproposal is seeking a Floorwalker / Rollout Support Engineer in Gelderland to support employees during the rollout of Microsoft 365, Windows 11 and Intune across multiple locations in the Netherlands. You will handle migrations to Windows 11 and Intune, configure Intune-managed iPhones, and validate services like login, Outlook, Teams, OneDrive, SharePoint and printing.

The role requires Dutch communication, a Category B driving licence, and willingness to travel within Gelderland, Brabant and

Qualifications

• Experience with workplace/device migrations in large organisations.
• Hands-on knowledge of Windows 11, Microsoft 365 and iOS.
• MBO 4 working and thinking level.
• Excellent Dutch communication skills.
• Valid Category B driving licence and reliable transport.
• Available 36 hours per week / 5 days and able to start quickly.
• Willing to travel across Gelderland, Brabant and Limburg.

Responsibilities

• Support employees with laptop migration to Windows 11 and Intune.
• Assist with migration and configuration of Intune-managed iPhones.
• Verify essential services such as login, Outlook, Teams, OneDrive, SharePoint and printing.
• Provide first-line technical support and explain solutions clearly to non-technical users.
• Register incidents, exceptions and recurring issues in the ticketing system.
• Follow rollout scripts and checklists and provide feedback to the project team.
• Collaborate with Service Desk, Workplace Management and Adoption & Change teams.
• Ensure compliance with security, privacy and safety guidelines.

Skills

Workplace migrations

Windows 11

Microsoft 365

iOS

Dutch communication

Driving licence

Travel willingness

Education

MBO 4 level

Job description

Floorwalker / Rollout Support Engineer

We are looking for a Floorwalker / Rollout Support Engineer to support employees during the rollout of a modern Microsoft 365, Windows 11 and Intune workplace across multiple locations in the Netherlands.

Key Responsibilities

• Support employees with laptop migration to Windows 11 and Intune.
• Assist with migration and configuration of Intune-managed iPhones.
• Verify essential services such as login, Outlook, Teams, OneDrive, SharePoint and printing.
• Provide first-line technical support and explain solutions clearly to non-technical users.
• Register incidents, exceptions and recurring issues in the ticketing system.
• Follow rollout scripts and checklists and provide feedback to the project team.
• Collaborate with Service Desk, Workplace Management and Adoption & Change teams.
• Ensure compliance with security, privacy and safety guidelines.

Requirements

• Experience with workplace/device migrations in large organisations.
• Hands-on knowledge of Windows 11, Microsoft 365 and iOS.
• MBO 4 working and thinking level.
• Excellent Dutch communication skills.
• Valid Category B driving licence and reliable transport.
• Service-minded, communicative, flexible and solution-oriented.
• Available 36 hours per week / 5 days and able to start quickly.
• Willing to travel across Gelderland, Brabant and Limburg.

Location: Gelderland, Brabant & Limburg
Hours: 36 hours/week
Start: ASAP
Contract: Temporary, with possible extension