IT Support Technician - Backfill

ITProposal; Venlo; On-site; EUR 21,000 - 34,000; Full time

Benefits offered by this job

Travel reimbursement

Job summary

ITProposal is seeking an IT Support Technician for onsite backfill in Venlo, Netherlands. Start ASAP with flexible, project-based, on-call opportunities to support enterprise clients.

You will provide desktop/laptop support, configure Windows OS, support Office 365, and assist with basic networking and peripherals. Ideal candidates have 1+ year of IT support experience and strong customer service skills. This role requires independent onsite work and clear English communication.

Qualifications

• 1+ year of IT Support or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).

Responsibilities

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Microsoft 365 applications.
• Configure printers, scanners, and other peripherals.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

Skills

Windows 10/11

Office 365

Networking basics

On-site support

Customer service

English communication

Independent onsite

Education

CompTIA A+ or similar certification

Job description

IT Support Technician (Onsite) - Backfill

Location: Venlo
Employment Type: Flexible / Project-Based / On-Call
Start Date: ASAP

About the Role

Are you an IT Support professional looking for flexible work opportunities? We are seeking reliable and customer-focused Backfill IT Support Technicians to provide onsite technical support for our enterprise clients in Venlo, Netherlands.

This is an excellent opportunity for IT professionals, freelancers, or technicians looking to supplement their income while working with well-known international organizations.

What You'll Do

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

What We're Looking For

Required Skills

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Experience troubleshooting PCs, laptops, printers, and peripherals.
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).

Preferred

• CompTIA A+, Google IT Support, Microsoft, or similar certification.
• Experience working in corporate IT environments.
• Familiarity with Active Directory and basic user administration.

Why Join Us?

• Flexible, project-based work.
• Opportunity to work with international enterprise clients.
• Gain experience in diverse IT environments.
• Competitive hourly compensation.
• Travel reimbursement (where applicable).
• Potential for recurring assignments based on performance.

Ideal Candidate

You enjoy solving technical problems, delivering excellent customer service, and adapting quickly to different client environments. You are dependable, professional, and ready to provide on-site support whenever needed.