Restaurant Supervisor - Lead Front-of-House in Amsterdam

Swissôtel Hotels & Resorts; Amsterdam; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

8% gross holiday allowance

25 vacation days per year

Travel allowance €150/month

Staff meals and drinks on shift

Refer a friend €200 referral

Yearly staff parties & team-building

Career development opportunities

Job summary

Swissôtel Hotels & Resorts in Amsterdam is seeking a Restaurant Supervisor for Royal98 in the heart of the city. You will supervise the front-of-house team, ensure top-notch service, greet guests, and maintain a welcoming atmosphere throughout service.

You will train and guide your team on the job, manage reservations, handle guest feedback, and support the Restaurant Manager with improvement projects. Fluency in English is required; other languages are a plus.

Qualifications

• Hospitality mindset with attention to detail
• Ability to manage and inspire teams
• Affection for wine, beer, and gourmet dishes
• Thrives in a fast-paced environment and stays composed under pressure
• Fluent English; other languages a plus

Responsibilities

• Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere at all times.
• Greeting guests and ensuring smooth service to exceed guest expectations.
• Train and guide the team on the job, helping them grow and develop their skills.
• Manage daily operations, including reservations, welcoming guests, handling complaints, and ensuring smooth service flow.
• Be the go-to for operational tasks to keep everything running like clockwork.
• Support the Restaurant Manager and Assistant with improvement projects

Skills

Hospitality

Team leadership

Food & beverage knowledge

Fast-paced adaptation

Fluent English

Job description

Swissôtel Hotels & Resorts in Amsterdam is seeking a Restaurant Supervisor for Royal98 in the heart of the city. You will supervise the front-of-house team, ensure top-notch service, greet guests, and maintain a welcoming atmosphere throughout service.

You will train and guide your team on the job, manage reservations, handle guest feedback, and support the Restaurant Manager with improvement projects. Fluency in English is required; other languages are a plus.