Hospitality Shift Supervisor: Lead Service & Guests

Hotelprofessionals; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Staff rates

Mobility allowance

Training & mentoring

Job summary

Ruby Hotels in Amsterdam is seeking an energetic shift supervisor to lead front-of-house and bar service, ensuring smooth operations and a welcoming guest experience. You will oversee service delivery, uphold quality standards and mentor new colleagues.

The role requires a background in hospitality, flexibility for shifts, and a positive, guest‑centric attitude. Fluency in Dutch and English is highly valued as you engage with international guests.

Qualifications

• Experience in a similar hospitality role is required.
• Willingness to work in shifts and be reliable.
• Attention to detail in service, quality and hygiene.

Responsibilities

• Lead service operations as shift supervisor across bar, dining, and front office.
• Ensure service, quality and hygiene standards are met at all times.
• Train, coach and onboard new team members.

Skills

Shift supervision

Team training

Multitasking

Customer service

Dutch & English fluency

Job description

Ruby Hotels in Amsterdam is seeking an energetic shift supervisor to lead front-of-house and bar service, ensuring smooth operations and a welcoming guest experience. You will oversee service delivery, uphold quality standards and mentor new colleagues.

The role requires a background in hospitality, flexibility for shifts, and a positive, guest‑centric attitude. Fluency in Dutch and English is highly valued as you engage with international guests.