Restaurant Supervisor Royal 98

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

8% holiday allowance

25 vacation days

Travel allowance

Staff meals on shift

Team events

Job summary

Royal98 in the heart of Amsterdam is seeking a proactive Front-of-House Supervisor to lead a dynamic team and deliver exceptional guest experiences. You’ll supervise the front-of-house, greet guests, ensure smooth service, train staff on standards, manage reservations, and address guest concerns while supporting the Restaurant Manager on improvement projects.

Fluency in English is essential; additional languages are a plus.

Qualifications

• Natural hospitality mindset with eye for detail and guest satisfaction.
• Ability to motivate and manage a team in a fast-paced environment.
• Strong communication and interpersonal skills with guests and staff.

Responsibilities

• Supervise the front-of-house team and maintain a positive atmosphere.
• Greet guests and ensure smooth service across shifts.
• Train staff on service standards and on-the-job development.
• Manage reservations and guest flow to exceed expectations.
• Support the Restaurant Manager on improvement projects and daily operations.

Skills

Team leadership

Hospitality service

Guest relations

Fluent English

Job description

Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.

Our concept restaurant Royal98 -Authentic dining experience in the heart of Amsterdam

Do you have a passion for food, drink, and hospitality? Do you get a thrill from creating unforgettable dining experiences? If your heart beats faster when you think about providing exceptional service and managing a dynamic team, then Royal98 in the heart of Amsterdam might just be the place for you!

At Royal98, we believe in the power of great hospitality. We're not just serving meals—we're crafting moments. We want every guest to feel like they’ve experienced something special. Whether it's enjoying a wood-fired pizza, indulging in fresh pasta, or sipping a craft cocktail, our mission is to create a vibe that's always vibrant, always welcoming, and always memorable.

Job Description

Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere at all times.

From greeting guests to ensuring smooth service throughout, your goal is always to exceed guest expectations.

You’ll train and guide your team ‘on the job,’ helping them grow and develop their skills to create a well-oiled machine.

Manage daily operations, including reservations, welcoming guest, handling complaints and ensuring a smooth flow during service.

You’ll be the person to rely on for all operational tasks; making sure everything’s running like clockwork.

Support our Restaurant Manager and Assistant with their improvement projects

Qualifications

You have a natural gift for hospitality and love making people feel special. You’ve got an eye for detail and never lose sight of the big picture.

You are passionate about managing and inspiring teams, with a positive, energetic attitude that motivates others.

Whether it’s wine, beer, or gourmet dishes, you have an affinity for food and drink and enjoy sharing your knowledge with others.

You thrive in a fast-paced environment and can adapt to any challenge that comes your way, all while keeping the team engaged and on track.

You speak fluent English; any other language is a plus and know how to communicate effectively with both the team and guests.

You get a sense of pride when every guest leaves with a smile on their face, knowing they’ve had a fantastic time.

Preferably experience in similar roles or ready for the next step in your career :)

Additional Information

Work within a highlymotivated and enthusiasticteam

Receive acompetitive salaryin line with the Collective Labour Agreement in the Netherlands

8% gross holiday allowance(accrued monthly), paid out in May every year

25 vacation daysper calendar year on a full-time basis

Travel allowance of maximum€150,- per month

Tastystaff meals and drinkson shift

Refer a friend system that gets you200€ per referralafter their probation period

Enjoy yearlystaff partiesand team-building activities to support team cohesion

You'll have the chance togrow your careerwith us while building your skills in a fun and fast-paced environment.