Restaurant Supervisor Royal 98

Hotelprofessionals - Swissotel Amsterdam; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Fulltime contract

Job summary

Swissôtel Amsterdam is seeking a hands-on Front-of-House Supervisor to lead our Royal98 dining team in the heart of Amsterdam. You will oversee the front-of-house staff, ensure seamless service, and help create memorable guest experiences.

You will train and coach colleagues, manage reservations, and handle guest feedback, while supporting the Restaurant Manager on improvement projects. English fluency is essential, with other languages a plus.

Qualifications

• No formal education minimum stated in the advert.
• Fluent in English is required.

Responsibilities

• Supervise and motivate the front-of-house team to maintain top-notch service and a positive atmosphere.
• Greeting guests and ensuring smooth service to exceed expectations.
• Train and guide the team on the job to build skills and a well‑oiled operation.
• Manage daily operations, including reservations, guest welcome, and handling complaints.
• Support the Restaurant Manager and Assistant with improvement projects.

Skills

Team leadership

Guest service

Operations management

Training & coaching

English language

Job description

Life is a journey. Live it well.

Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.

Our concept restaurant Royal98 - Authentic dining experience in the heart of Amsterdam

Do you have a passion for food, drink, and hospitality? Do you get a thrill from creating unforgettable dining experiences? If your heart beats faster when you think about providing exceptional service and managing a dynamic team, then Royal98 in the heart of Amsterdam might just be the place for you!

At Royal98, we believe in the power of great hospitality. We're not just serving meals—we're crafting moments. We want every guest to feel like they’ve experienced something special. Whether it's enjoying a wood-fired pizza, indulging in fresh pasta, or sipping a craft cocktail, our mission is to create a vibe that's always vibrant, always welcoming, and always memorable.

As part of the team you will:

• Supervise and motivate the front-of-house team, ensuring top-notch service and a positive atmosphere at all times.

• From greeting guests to ensuring smooth service throughout, your goal is always to exceed guest expectations.

• You’ll train and guide your team ‘on the job,’ helping them grow and develop their skills to create a well-oiled machine.

• Manage daily operations, including reservations, welcoming guest, handling complaints and ensuring a smooth flow during service.

• You’ll be the person to rely on for all operational tasks; making sure everything’s running like clockwork.

• Support our Restaurant Manager and Assistant with their improvement projects

• You have a natural gift for hospitality and love making people feel special. You’ve got an eye for detail and never lose sight of the big picture.

• You are passionate about managing and inspiring teams, with a positive, energetic attitude that motivates others.

• Whether it’s wine, beer, or gourmet dishes, you have an affinity for food and drink and enjoy sharing your knowledge with others.

• You thrive in a fast-paced environment and can adapt to any challenge that comes your way, all while keeping the team engaged and on track.

• You speak fluent English; any other language is a plus and know how to communicate effectively with both the team and guests.

• You get a sense of pride when every guest leaves with a smile on their face, knowing they’ve had a fantastic time.

• Preferably experience in similar roles or ready for the next step in your career :)

Uren

Fulltime

Dienstverband

fulltime

Type vacature

Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime