Remote-Ready E‑Commerce Fulfillment Coordinator

Karl Lagerfeld; Amsterdam; Híbrido; EUR 32.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work options

Relocation assistance

Bonus holidays

Brand discounts

Descripción de la vacante

KARL LAGERFELD in Amsterdam is seeking an E‑Commerce Fulfillment Coordinator to drive seamless order processing and returns management across our online business. You will monitor the end‑to‑end order cycle, collaborate with Digital, Finance, IT and CS teams, and generate reports to identify service improvements.

This full‑time, hybrid role is based at our Amsterdam HQ, offering growth, relocation support, and access to exclusive brand initiatives.

Formación

• 1–2 years of relevant working experience in eCommerce, logistics or related areas.
• Experience coordinating internal and external service providers.
• Excellent organizational and planning skills.
• Process‑oriented, proactive attitude, able to work independently.
• Fluent in written and spoken English with strong communication.

Responsabilidades

• Daily contact with our External warehouse to ensure orders are processed in a timely manner.
• Work closely with Digital, Finance, IT and CS teams to resolve questions related to e‑commerce orders.
• Actively monitor the order flow lifecycle and identify issues in the order cycle.
• Monitor and process returns and refunds daily.
• Create and run reports to identify needs for service improvement and solve operational issues.
• Identify, analyse and implement improvements to processes and ways of working to drive productivity.

Conocimientos

E‑commerce logistics

Supply chain coordination

Communication skills

Analytical mindset

Organizational skills

Educación

Bachelor’s degree in Supply Chain or related

Herramientas

M3 ERP

Shopify

Excel (VLOOKUP, pivot tables)

Descripción del empleo

KARL LAGERFELD in Amsterdam is seeking an E‑Commerce Fulfillment Coordinator to drive seamless order processing and returns management across our online business. You will monitor the end‑to‑end order cycle, collaborate with Digital, Finance, IT and CS teams, and generate reports to identify service improvements.

This full‑time, hybrid role is based at our Amsterdam HQ, offering growth, relocation support, and access to exclusive brand initiatives.