Remote Paralegal: LegalTech & Customer Success

Codekeeper; Den Haag; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Startup culture

Growth opportunities

Team events

Onboarding ramp-up

Job summary

Codekeeper, a remote-first LegalTech company with a central office in The Hague, seeks a Paralegal who blends legal drafting with customer service. You will support clients, draft and review legal documents, and assist with tech setup while ensuring high-quality service and timely responses.

You will interact with diverse clients, draft reports, and contribute to improving customer satisfaction within a fast-paced SaaS environment.

Qualifications

• Prior experience in customer success or similar role is preferred.
• Proficiency in drafting legal documents.
• Excellent written English communication skills.
• Analytical thinking and proactive attitude.

Responsibilities

• Legal Drafting/Review: draft legal language to fit client requirements and prepare documents for review.
• Customer Service: handle customer questions about services and manage Codekeeper accounts.
• Tech Setup Support: assist customers in connecting their source code management platforms and ensure proper setup.
• Sales Support: engage with leads via email and website chat to explain services.
• Report Drafting: inspect information provided by customers and draft reports.

Skills

Customer success

Legal drafting

Written English

Analytical thinking

Tools

Google Docs

Job description

Codekeeper, a remote-first LegalTech company with a central office in The Hague, seeks a Paralegal who blends legal drafting with customer service. You will support clients, draft and review legal documents, and assist with tech setup while ensuring high-quality service and timely responses.

You will interact with diverse clients, draft reports, and contribute to improving customer satisfaction within a fast-paced SaaS environment.