Remote Field Service Executive – Retail Partnerships

CHEP UK Ltd.; Leiden; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

40 hours per week

8% holiday allowance

13th month

27 days annual leave

Laptop

Mobile phone + contract

Company car (policy aligned)

Net expense allowance €158.83/month

Net telework allowance €60.00/month

Chep bonus plan (band II, 10%)

Job summary

CHEP UK Ltd. is hiring a Key Retailer Field Service Executive to manage day-to-day operations for BeNeLux retail accounts, working with the Key Account Manager to deliver a seamless customer experience.

You will engage in field visits, collaborate with cross-functional teams, and drive improvements in asset recovery and cycle times. The role is fully remote with hybrid collaboration across Operations, Logistics, Finance and Commercial Sales.

Qualifications

• Psychical must-have are not listed in detail.

Responsibilities

• Develop trusted relationships with customers and operational stakeholders.
• Improve customer KPIs and operational performance.
• Drive actions internally and externally to ensure results.
• Work with the Key Account Manager as one customer-facing team.
• Demonstrate capability to grow into a commercial account management role over time.

Skills

Account Management

Adaptability

Asset Management

Business Strategies

Communication

Customer Retentions

Customer Satisfaction

Empathy

Experimentation

Negotiation

Partnership Development

Relationship Management

Revenue Growth

Solutions Development

Strategic Planning

Taking Ownership

Teamwork

Understand Customers

Value Propositions

Job description

CHEP UK Ltd. is hiring a Key Retailer Field Service Executive to manage day-to-day operations for BeNeLux retail accounts, working with the Key Account Manager to deliver a seamless customer experience.

You will engage in field visits, collaborate with cross-functional teams, and drive improvements in asset recovery and cycle times. The role is fully remote with hybrid collaboration across Operations, Logistics, Finance and Commercial Sales.