Remote Dutch-Speaking Travel Support Advisor

Cross Border Talents; Maastricht; Remote; EUR 22,000 - 33,000; Full time

Benefits offered by this job

Remote after training

Hotel accommodation during training

Relocation allowance

Training provided

International work environment

Job summary

Cross Border Talents is hiring Dutch-speaking Customer Service Advisors to support an international travel and hospitality project. You will assist customers in Dutch and English via phone, email and chat, resolving bookings and questions with a friendly, high-quality approach.

After training, remote work is available from your home country. Onboarding will take place in Athens, with hotel accommodation during training/relocation and relocation assistance provided.

Qualifications

• Fluent in Dutch and English (written and spoken).
• Customer service experience is an advantage but not required.
• Available for rotating shifts, Monday to Sunday, between 08:00 and 00:00.
• Willing to travel to Athens for onboarding.

Responsibilities

• Help customers in Dutch and English by phone, email and chat.
• Resolve booking questions, changes and issues quickly and accurately.
• Deliver a friendly, high-quality customer experience.
• Document interactions and escalate complex cases when needed.

Skills

Dutch language

English language

Customer service

Remote work readiness

Job description

Cross Border Talents is hiring Dutch-speaking Customer Service Advisors to support an international travel and hospitality project. You will assist customers in Dutch and English via phone, email and chat, resolving bookings and questions with a friendly, high-quality approach.

After training, remote work is available from your home country. Onboarding will take place in Athens, with hotel accommodation during training/relocation and relocation assistance provided.