Remote Dutch-Speaking Customer Service Specialist (Greece)

Cross Border Talents; Den Haag; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation support for eligible moveTo

Job summary

Cross Border Talents is seeking an international customer service agent to assist Dutch-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation required for non-Greece-based candidates before start date.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. Work schedule is five days a week, eight hours daily, with occasional weekend work.

Qualifications

• Dutch proficiency at C1 level or higher
• English proficiency at B2 level or higher
• Strong communication and problem-solving skills
• Confidence using computers and CRM systems
• The legal right to work in Greece; visa sponsorship is not available

Responsibilities

• Respond to customer inquiries in Dutch by phone, email, and chat
• Help customers with product, account, payment, and technical issues
• Assist with deliveries, refunds, repairs, and claims
• Manage customer cases, keep accurate records, and escalate when needed
• Follow service procedures and meet quality standards

Skills

Dutch proficiency (C1+)

English proficiency (B2+)

Strong communication

Active listening

Problem solving

CRM systems

Computer literacy

Tools

CRM platforms

Job description

Cross Border Talents is seeking an international customer service agent to assist Dutch-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation required for non-Greece-based candidates before start date.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. Work schedule is five days a week, eight hours daily, with occasional weekend work.