Remote Dutch-Speaking Customer Service – Greece

Cross Border Talents; Rotterdam; À distance; EUR 15 000 - 17 000; Plein temps

Avantages offerts par ce poste

Transportation and employee well-being

Relocation support to Greece

Résumé du poste

Cross Border Talents is seeking an international customer service agent to support Dutch-speaking customers by phone, email and chat from Greece. This remote role requires relocation to Greece before start date and work eligibility in the country.

Salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. Work week is five days, eight hours per day, with two rotating days off; relocation support is provided if eligible.

Qualifications

• Dutch proficiency at C1 level or higher.
• English proficiency at B2 level or higher.
• Strong communication, active listening, and problem-solving skills.
• Competent with CRM systems and digital tools.
• Legal right to work in Greece; visa sponsorship not available.

Responsabilités

• Respond to customer inquiries in Dutch by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate where needed.
• Follow service procedures and meet quality standards.

Connaissances

Dutch proficiency C1

English proficiency B2

Strong communication

Active listening

Problem solving

CRM systems

Outils

CRM systems

Digital tools

Description du poste

Cross Border Talents is seeking an international customer service agent to support Dutch-speaking customers by phone, email and chat from Greece. This remote role requires relocation to Greece before start date and work eligibility in the country.

Salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. Work week is five days, eight hours per day, with two rotating days off; relocation support is provided if eligible.