Remote Dutch-Speaking Customer Support Specialist (Greece)

Cross Border Talents; Breda; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Structured relocation support

Training and onboarding

International team environment

Job summary

Cross Border Talents is seeking an international customer service professional to support Dutch-speaking customers by phone, email and chat. This role is remote within Greece, with relocation required for non-Greek residents before the start date.

You will respond to inquiries, assist with orders, payments and technical issues, and maintain records while following procedures and quality standards. Relocation support is provided along with structured training.

Qualifications

• Dutch proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.
• Confident using computers, CRM systems, and other digital tools.
• The legal right to work in Greece. Visa sponsorship is not available for this role.

Responsibilities

• Respond to customer inquiries in Dutch by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate as needed.
• Follow service procedures and meet quality standards.

Skills

Dutch proficiency (C1)

English proficiency (B2)

Communication skills

Problem solving

Tools

CRM software

Job description

Cross Border Talents is seeking an international customer service professional to support Dutch-speaking customers by phone, email and chat. This role is remote within Greece, with relocation required for non-Greek residents before the start date.

You will respond to inquiries, assist with orders, payments and technical issues, and maintain records while following procedures and quality standards. Relocation support is provided along with structured training.