Remote Dutch-Speaking Customer Support Specialist (Greece)

Cross Border Talents; Tilburg; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Structured training

International team

Employee well-being support

Relocation support

Job summary

Cross Border Talents is seeking a Dutch-speaking customer service professional to join our international team. You will handle inquiries by phone, email, and chat from Greek-based customers, while ensuring high-quality support.

You will work remotely within Greece with relocation support available for candidates moving to Greece, and a base gross salary of €1,300–€1,500 per month, paid 14 times per year, plus performance bonuses.

Qualifications

• Dutch proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.
• Confidence using computers, CRM systems, and other digital tools.
• The legal right to work in Greece. Visa sponsorship is not available for this role.

Responsibilities

• Respond to customer inquiries in Dutch by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escal
• Follow service procedures and meet quality standards.

Skills

Dutch C1

English B2

CRM tools

Communication skills

Problem solving

Job description

Cross Border Talents is seeking a Dutch-speaking customer service professional to join our international team. You will handle inquiries by phone, email, and chat from Greek-based customers, while ensuring high-quality support.

You will work remotely within Greece with relocation support available for candidates moving to Greece, and a base gross salary of €1,300–€1,500 per month, paid 14 times per year, plus performance bonuses.