Regional Key Account Operations Coordinator

Morrison Express; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Profit Share Program

Health insurance allowance

Pension

Holiday gift

Team building activities

End year dinner

Professional development via Morrison 

Job summary

Morrison Express is seeking a proactive Regional Key Account Operations Coordinator to support key customers across the Netherlands, including Amsterdam and Rotterdam. You will be the primary operational contact, coordinating air, ocean, and logistics shipments while delivering exceptional customer service and operational excellence.

The role requires 1–3 years in logistics or related fields, strong English communication, and a customer-focused mindset.

Qualifications

• 1–3 years of experience in logistics, freight forwarding, supply chain, or transportation (preferred).
• Strong communication skills in English, both written and verbal.
• Customer-focused mindset with strong relationship-building skills.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and commitment to data accuracy.

Responsibilities

• Serve as the first point of operational contact for assigned Key Accounts.
• Monitor and proactively manage air, ocean, and logistics shipments.
• Coordinate operational communication between customers, Morrison stations, and agents.
• Build strong customer relationships and develop into a trusted advisor.
• Ensure high-quality operational execution across the region.
• Respond promptly to operational requests, questions, and issues.
• Identify supply chain risks and collaborate with customers and internal teams to mitigate them.
• Ensure timely and accurate invoicing of regional activities.
• Prepare operational reports and data analyses to support decision-making.

Skills

English proficiency

Mandarin advantage

Customer focus

Data accuracy

Analytical skills

Tools

SOPs documentation

Data reporting

Job description

Morrison Express is seeking a proactive Regional Key Account Operations Coordinator to support key customers across the Netherlands, including Amsterdam and Rotterdam. You will be the primary operational contact, coordinating air, ocean, and logistics shipments while delivering exceptional customer service and operational excellence.

The role requires 1–3 years in logistics or related fields, strong English communication, and a customer-focused mindset.