Regional IT Infrastructure Lead | Hybrid & Global Impact

Boehringer Ingelheim; Amsterdam; Hybrid; EUR 90,000 - 125,000; Full time

Benefits offered by this job

Headspace access

LinkedIn Learning Premium

Annual bonus

Holiday pay 8%

Company pension

Hybrid workplace

31 vacation days

Green mobility

Job summary

Boehringer Ingelheim is seeking a Regional Infrastructure Manager MIDI to drive the implementation, delivery and operational excellence of infrastructure services across the MIDI region. You will partner with global teams and local stakeholders from Amsterdam, balancing technical leadership with project oversight to maintain business continuity and digital workplace adoption.

Bring 5–10 years of IT infrastructure experience, strong end-user tech knowledge and a customer-focused mindset, with

Qualifications

• Bachelor’s degree or equivalent IT training.
• ITIL or similar service-management qualification preferred.
• 5–10 years of experience in IT infrastructure/services or IT projects.
• Strong knowledge of IT infrastructure, devices and end-user tech.
• Experience with traditional and/or agile project methodologies.
• Ability to translate business requirements into standardized technology solutions.
• Strong analytical and problem-solving skills; prioritize and respond to incidents.
• Strong stakeholder management and communication skills.
• English fluency; other MIDI region languages are a plus.

Responsibilities

• Take end-to-end responsibility for infrastructure processes and services across the MIDI region, in alignment with the global infrastructure roadmap.
• Ensure the effective implementation and continuous improvement of local infrastructure services.
• Coordinate local hardware activities, including installation, modification, replacement and removal of workplace devices, mobile devices, printers, servers, storage and network equipment.
• Coordinate the local installation and deployment of software components.
• Oversee hardware asset inventory and local infrastructure contracts, including alignment with regional or global contractual frameworks.
• Act as the primary regional contact for business partners and stakeholders regarding infrastructure services.
• Identify operational needs, infrastructure-related challenges and improvement opportunities across the business.
• Lead or coordinate regional infrastructure programs and projects, ensuring delivery in line with agreed scope, timelines, budgets and project-management standards.
• Support audit activities and coordinate the remediation of infrastructure-related findings.
• Contribute to digital workplace adoption by educating and supporting end users.
• Support business continuity and respond effectively to critical or high-priority infrastructure incidents.

Skills

IT infrastructure

End-user devices

Project management

Stakeholder management

English fluency

Problem solving

Communication

Agile methodologies

Education

Bachelor’s degree in IT

ITIL certification

Job description

Boehringer Ingelheim is seeking a Regional Infrastructure Manager MIDI to drive the implementation, delivery and operational excellence of infrastructure services across the MIDI region. You will partner with global teams and local stakeholders from Amsterdam, balancing technical leadership with project oversight to maintain business continuity and digital workplace adoption.

Bring 5–10 years of IT infrastructure experience, strong end-user tech knowledge and a customer-focused mindset, with