Regional Infrastructure Manager

our future Intern; Amsterdam; Híbrido; EUR 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Headspace premium access

Hybrid work model

31 vacation days

Company pension scheme

Wellbeing initiatives

Descripción de la vacante

Boehringer Ingelheim Pharmaceuticals, Inc. in Amsterdam is seeking a Regional Infrastructure Manager MIDI to lead delivery and operations of regional IT infrastructure services.

You will partner with global teams and local stakeholders to ensure secure, reliable, and compliant infrastructure and digital workplace initiatives across the MIDI region. Reporting to the Head of IT MIDI, you will drive end-to-end infrastructure governance, manage projects with traditional and agile methods, and foster

Formación

• Bachelor’s degree or relevant professional training in Information Technology or a related discipline.
• Professional qualification in service delivery or service management, such as ITIL, is preferred.
• At least 5 to 10 years of relevant experience managing an end-user computing environment, IT infrastructure services or IT projects.
• Strong technical knowledge of IT infrastructure, particularly workplace hardware and software, mobile devices and end-user technology.
• Experience managing projects using traditional and/or agile methodologies.
• Ability to translate business requirements into practical, standardized technology solutions.
• Strong analytical and problem-solving capabilities. Ability to manage priorities and respond effectively to critical incidents.
• Strong stakeholder-management, communication and influencing skills.
• Customer-oriented mindset and the ability to build effective relationships across functions and countries.
• Fluency in English; additional languages spoken within the MIDI region are an advantage.

Responsabilidades

• Take end-to-end responsibility for infrastructure processes and services across the MIDI region, in alignment with the global infrastructure roadmap.
• Ensure the effective implementation and continuous improvement of local infrastructure services.
• Coordinate local hardware activities, including installation, modification, replacement and removal of workplace devices, mobile devices, printers, servers, storage and network equipment.
• Coordinate the local installation and deployment of software components.
• Oversee hardware asset inventory and local infrastructure contracts, including alignment with regional or global contractual frameworks.
• Act as the primary regional contact for business partners and stakeholders regarding infrastructure services.
• Identify operational needs, infrastructure-related challenges and improvement opportunities across the business.
• Lead or coordinate regional infrastructure programs and projects, ensuring delivery in line with agreed scope, timelines, budgets and project-management standards.
• Support audit activities and coordinate the remediation of infrastructure-related findings.
• Contribute to digital workplace adoption by educating and supporting end users.
• Support business continuity and respond effectively to critical or high-priority infrastructure incidents.

Conocimientos

IT infrastructure

End-user computing

Stakeholder management

Project management

PM methodologies

English fluency

Analytical thinking

Educación

Bachelor’s degree in IT

Descripción del empleo

ROPU MIDI is a Regional Operating Unit that covers all local Human Pharma and Animal Health Operating Units across Belgium, Denmark, Norway, Finland, Greece, Portugal, Sweden, and The Netherlands. MIDI has a multicultural and diverse work environment. More than 1.800 employees are striving to work together to improve lives for patients and animals in our region.

THE OPPORTUNITY

Are you an experienced IT infrastructure professional who enjoys connecting business needs with reliable, secure and future-ready technology solutions?

As Regional Infrastructure Manager MIDI, you will be responsible for the implementation, delivery and operational excellence of infrastructure services across the MIDI region. You will act as the regional point of contact for business stakeholders, end-user communities and global infrastructure teams, ensuring that local requirements are addressed through globally aligned solutions.

In this role, you will combine technical infrastructure expertise with project leadership, stakeholder management and a strong customer focus. You will help maintain business continuity, support digital transformation and ensure that infrastructure services meet relevant quality, compliance, information protection and reliability standards.

This role reports to the Head of IT MIDI. The work location is Amsterdam.

HOW YOU’LL FIT IN

• Take end-to-end responsibility for infrastructure processes and services across the MIDI region, in alignment with the global infrastructure roadmap.
• Ensure the effective implementation and continuous improvement of local infrastructure services.
• Coordinate local hardware activities, including the installation, modification, replacement and removal of workplace devices, mobile devices, printers, servers, storage and network equipment.
• Coordinate the local installation and deployment of software components.
• Oversee hardware asset inventory and local infrastructure contracts, including alignment with regional or global contractual frameworks.
• Act as the primary regional contact for business partners and stakeholders regarding infrastructure services.
• Identify operational needs, infrastructure-related challenges and improvement opportunities across the business.
• Lead or coordinate regional infrastructure programs and projects, ensuring delivery in line with agreed scope, timelines, budgets and project-management standards.
• Support audit activities and coordinate the remediation of infrastructure-related findings.
• Contribute to digital workplace adoption by educating and supporting end users.
• Support business continuity and respond effectively to critical or high-priority infrastructure incidents.

YOU BRING

• Bachelor’s degree or relevant professional training in Information Technology or a related discipline.
• Professional qualification in service delivery or service management, such as ITIL, is preferred.
• At least 5 to 10 years of relevant experience managing an end-user computing environment, IT infrastructure services or IT projects.
• Strong technical knowledge of IT infrastructure, particularly workplace hardware and software, mobile devices and end-user technology.
• Experience managing projects using traditional and/or agile methodologies.
• Ability to translate business requirements into practical, standardized technology solutions.
• Strong analytical and problem-solving capabilities. Ability to manage priorities and respond effectively to critical incidents.
• Strong stakeholder-management, communication and influencing skills.
• Customer-oriented mindset and the ability to build effective relationships across functions and countries.
• Fluency in English; additional languages spoken within the MIDI region are an advantage.

WHAT WILL YOU GET IN RETURN?

Next to working in a Global Top Employer certified company that offers you the opportunity to develop and challenge yourself while learning from a fast-paced environment of our European MIDI region:

• Be part of a wellbeing-oriented organization (Premium access to Headspace , OpenUP and ongoing support and initiatives related to ways of working to help our employees to stay healthy and constantly improve the physical, emotional, mental, and spiritual well-being)
• Acompetitive salary rangebased on seniority and skills (plus annual bonus, 8% holiday pay and a company pension scheme)
• Hybrid workplace model– flexibility to work from home within the respective country and the office and 31 vacation days to re-energize
• Option to temporarily work from abroad for a limited period (up to 30 working days) - if applicable.
• A very international team that enjoys fun activities and celebrations (e.g., Team events, Christmas Party) and values a respectful working atmosphere!