Regional IT Infrastructure Lead

Boehringer Ingelheim Pharmaceuticals, Inc.; Amsterdam; Híbrido; EUR 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Headspace premium access

Hybrid work model

31 vacation days

Company pension scheme

Wellbeing initiatives

Descripción de la vacante

Boehringer Ingelheim Pharmaceuticals, Inc. in Amsterdam is seeking a Regional Infrastructure Manager MIDI to lead delivery and operations of regional IT infrastructure services.

You will partner with global teams and local stakeholders to ensure secure, reliable, and compliant infrastructure and digital workplace initiatives across the MIDI region. Reporting to the Head of IT MIDI, you will drive end-to-end infrastructure governance, manage projects with traditional and agile methods, and foster

Formación

• Bachelor’s degree or relevant professional training in Information Technology or a related discipline.
• Professional qualification in service delivery or service management, such as ITIL, is preferred.
• At least 5 to 10 years of relevant experience managing an end-user computing environment, IT infrastructure services or IT projects.
• Strong technical knowledge of IT infrastructure, particularly workplace hardware and software, mobile devices and end-user technology.
• Experience managing projects using traditional and/or agile methodologies.
• Ability to translate business requirements into practical, standardized technology solutions.
• Strong analytical and problem-solving capabilities. Ability to manage priorities and respond effectively to critical incidents.
• Strong stakeholder-management, communication and influencing skills.
• Customer-oriented mindset and the ability to build effective relationships across functions and countries.
• Fluency in English; additional languages spoken within the MIDI region are an advantage.

Responsabilidades

• Take end-to-end responsibility for infrastructure processes and services across the MIDI region, in alignment with the global infrastructure roadmap.
• Ensure the effective implementation and continuous improvement of local infrastructure services.
• Coordinate local hardware activities, including installation, modification, replacement and removal of workplace devices, mobile devices, printers, servers, storage and network equipment.
• Coordinate the local installation and deployment of software components.
• Oversee hardware asset inventory and local infrastructure contracts, including alignment with regional or global contractual frameworks.
• Act as the primary regional contact for business partners and stakeholders regarding infrastructure services.
• Identify operational needs, infrastructure-related challenges and improvement opportunities across the business.
• Lead or coordinate regional infrastructure programs and projects, ensuring delivery in line with agreed scope, timelines, budgets and project-management standards.
• Support audit activities and coordinate the remediation of infrastructure-related findings.
• Contribute to digital workplace adoption by educating and supporting end users.
• Support business continuity and respond effectively to critical or high-priority infrastructure incidents.

Conocimientos

IT infrastructure

End-user computing

Stakeholder management

Project management

PM methodologies

English fluency

Analytical thinking

Educación

Bachelor’s degree in IT

Descripción del empleo

Boehringer Ingelheim Pharmaceuticals, Inc. in Amsterdam is seeking a Regional Infrastructure Manager MIDI to lead delivery and operations of regional IT infrastructure services.

You will partner with global teams and local stakeholders to ensure secure, reliable, and compliant infrastructure and digital workplace initiatives across the MIDI region. Reporting to the Head of IT MIDI, you will drive end-to-end infrastructure governance, manage projects with traditional and agile methods, and foster