Receptionist / Bartender - Moxy Utrecht

Hotel Co 51 Germany GmbH; Utrecht; On-site; EUR 21,000 - 32,000; Full time

Job summary

Hotel Co 51 Germany GmbH, operating under the Moxy brand, seeks a lively hospitality team member to help guests, manage check-ins/outs, and run F&B operations with a focus on guest satisfaction.

You will work in a fast-paced service environment, coordinate with crew leaders, and promote the Moxy brand and Marriott Bonvoy loyalty program. Fluency in Dutch and English is required; other languages are a plus.

Qualifications

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and travel industry.

Responsibilities

• Helping guests and creating positive experiences.
• Manage hotel room inventory and checking guests in/out the Moxy way.
• Operate Food & Beverage outlets the Moxy way.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
• Follow all food safety, licensing and health and safety policies to work safely.
• Support other Crew Members and follow direction from Crew Leaders.
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.

Job description

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks & responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in Dutch and English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry