Receptionist

Moxy Utrecht; Utrecht; On-site; EUR 26,000 - 30,000; Full time

Benefits offered by this job

Travel allowance for distances over 5 KM

Discounted room rates at Marriott hotels

Food & Beverage discounts

Free meal during shifts

PH&C Pension scheme

Twenty-five holidays for full-time employees

Job summary

A contemporary hotel brand in Utrecht is seeking enthusiastic team members for various roles. You'll create positive experiences for guests while managing room inventory and promoting the Moxy brand. Ideal candidates are energetic, enjoy engaging with people, and have service industry experience. The position includes benefits like travel allowances and discounts at Marriott hotels. Join us to build a vibrant atmosphere that makes guests feel at home.

Qualifications

• Experience in the service industry is required.
• Knowledge of hotel management systems is a plus.
• Fluency in English; other languages are an asset.

Responsibilities

• Create memorable experiences for guests.
• Manage hotel room inventory and check-ins/outs.
• Ensure all bills and payments are handled accurately.
• Promote the Moxy brand and Marriott Bonvoy loyalty program.

Skills

Communication skills

Multitasking

Customer service

Tools

Opera

Micros

Job description

Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.

Main Tasks & Responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Manage all bills and payments correctly
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
• Supporting other Crew Members and follow direction from Crew Leaders

Examples of supporting tasks

• Operate Food & Beverage outlets the Moxy way
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely

Knowledge / Experience / Skills

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Personal experience of travel and travel industry

PERSONALITY

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multitasker who can balance hard work with great service
• Clear communicator fluent in English (and other languages a plus!)

BENEFITS FOR YOU!

• Travel allowance as of 5 KM distance
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Free meal during your shift
• PH&C Pension scheme
• Twenty-five holidays based on fulltime employment