Hotel Front Desk & Guest Experience Specialist

Moxy Utrecht; Utrecht; On-site; EUR 26,000 - 30,000; Full time

Benefits offered by this job

Travel allowance for distances over 5 KM

Discounted room rates at Marriott hotels

Food & Beverage discounts

Free meal during shifts

PH&C Pension scheme

Twenty-five holidays for full-time employees

Job summary

A contemporary hotel brand in Utrecht is seeking enthusiastic team members for various roles. You'll create positive experiences for guests while managing room inventory and promoting the Moxy brand. Ideal candidates are energetic, enjoy engaging with people, and have service industry experience. The position includes benefits like travel allowances and discounts at Marriott hotels. Join us to build a vibrant atmosphere that makes guests feel at home.

Qualifications

• Experience in the service industry is required.
• Knowledge of hotel management systems is a plus.
• Fluency in English; other languages are an asset.

Responsibilities

• Create memorable experiences for guests.
• Manage hotel room inventory and check-ins/outs.
• Ensure all bills and payments are handled accurately.
• Promote the Moxy brand and Marriott Bonvoy loyalty program.

Skills

Communication skills

Multitasking

Customer service

Tools

Opera

Micros

Job description

A contemporary hotel brand in Utrecht is seeking enthusiastic team members for various roles. You'll create positive experiences for guests while managing room inventory and promoting the Moxy brand. Ideal candidates are energetic, enjoy engaging with people, and have service industry experience. The position includes benefits like travel allowances and discounts at Marriott hotels. Join us to build a vibrant atmosphere that makes guests feel at home.