Allround night Full time/Part time

Hotelprofessionals - Moxy/Residence Inn The Hague; Den Haag; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Concurrent salaris

25% nachtbasisbonus

Kortingen in 6000+ hotels wereldwijd

Toegang tot digitale taalcursussen

Job summary

Een toonaangevend hotel in Den Haag is op zoek naar een All-round Moxy Crew Day/Night. Je bent verantwoordelijk voor een uitstekende gastbeleving tijdens de nacht, inclusief het afhandelen van in- en uitscheidingen, het bereiden van eten en drinken, en het uitvoeren van de Night Audit. Je werkt in een dynamisch team waarbij gastvrijheid centraal staat. Dit biedt een competitief salaris, inclusief een 25% nachtbasisbonus en verschillende voordelen voor medewerkers.

Qualifications

• Communiceer zelfverzekerd in het Engels, kennis van het Nederlands is een plus.
• Ervaring met Night Audit is vereist.
• Een passie voor gastvrijheid.

Responsibilities

• Bied uitzonderlijke gastbeleving samen met het team.
• Verwerk in- en uitscheidingen van gasten.
• Beheer betalingen en geschillen.

Skills

Teamplayer

Gastgerichtheid

Flexibiliteit

Communicatievaardigheden

Tools

Opera

Micros

Job description

Ready to own the night (and still feel part of the team)?

At Moxy The Hague, we don’t do boring, not even at night. We’re looking for an All-round Moxy Crew Day/Night who thrives when the city sleeps and the vibes stay alive.

You’ll work the night shift (23:00 – 07:00) in our iconic Moxy & Residence Inn by Marriott hotel, located in the Muzentoren, right in the heart of The Hague. Part of Marriott International, the world’s biggest hospitality company, and managed by IHCP, we combine bold hospitality with personality, music and fun 24/7.

You’re the host, the problem solver, the bartender, the pizza/ breakfast hero, the night expert. Basically? A Moxy Crew member does it all and that’s exactly what makes working #AtTheMoxy so exciting.

JOB DESCRIPTION

As an All-round Moxy Crew Day/Night, you are the face of the hotel during the night: confident, playful and always in control.

During your shift, you will:

• Deliver exceptional guest experiences together with the team
• Handle all guest check-ins and check-outs
• Process payments, late charges and resolve disputes
• Answer and process guest calls, messages, requests and questions
• Provide directions and local tips around The Hague
• Prepare and serve food & beverages, including bartending and pizza making
• Upsell and cross-sell Moxy-style
• Keep your workspace clean and HACCP-compliant
• Run the Night Audit and prepare reservations for the next day
• Support with breakfast preparation and service

You are the FUN HUNTER, the calm night presence and the reason guests feel safe, welcome and entertained, even at 3 AM.

JOB REQUIREMENTS

You:

• Are FUN HUNTER, stylish and lighthearted
• Are a true team player with a passion for hospitality
• Communicate confidently in English (Dutch is a plus)
• Have experience with Night Audit (required)
• Experience with Opera and Micros is an advantage
• Bring your own STYLE to every guest interaction
• Are flexible to work weekdays, weekends and different shifts
• Are ready to take a BIG challenge and grow with us
• Are looking for a full-time or part-time role
• Can provide two professional references

We offer:

• A great place to work in a diverse and energetic team
• A true work hard, play hard culture
• A strong focus on learning & development (on & off the job training)
• A competitive salary + 25% night bonus
• Marriott Associate Discount Rates in 6,000+ hotels worldwide
• And even when you work 50% at night — you still feel part of the team

And on top of that, IHCP employee benefits, including:

• A bucket list program where we save money for your wish list
• A free guest experience in the hotel you work for
• A €250 not-sick bonus
• A free night stay
• A €150 recruitment incentive
• Special rates in all IHCP hotels
• Discounts with your IHCP employee card
• Access to unlimited digital Dutch language courses

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime