Night Receptionist

Moxy Utrecht; Utrecht; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Worldwide accommodation at employee rates

Development opportunities through in-house training

Promotion and career opportunities

Pension scheme

Travel allowance from 5 KM

Job summary

Moxy Utrecht is seeking a confident communicator for a fast-paced service-focused role. Responsibilities include running the night audit, managing room inventory, and providing excellent guest experiences.

The ideal candidate should have a high energy, a do-it-yourself attitude, and be fluent in Dutch and English. This role offers opportunities for career advancement within the Marriott group, attractive employee accommodation rates, and a flat hierarchy.

Qualifications

• High energy and a fearless do-it-yourself attitude.
• Good interpersonal skills; enjoys interacting with guests.
• Experience in the service industry preferred.

Responsibilities

• Run the night audit and balance the day's accounts.
• Prepare the hotel for the following day.
• Manage hotel room inventory and check guests in/out.

Skills

Confident communication

Customer service

Problem-solving

Multi-tasking

Fluency in Dutch

Fluency in English

Tools

Opera

Micros

Job description

Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks And Responsibilities

• Running the night audit and balancing the day's accounts
• Prepare the hotel for the following day
• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health & safety policies to work safely
• Supporting other crewmembers and follow direction from crew leaders
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program

Moxie Requirements

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi-tasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in Dutch and English (and other languages a plus)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

Benefits for You

• Worldwide accommodation in many Marriott hotel brands at very attractive employee rates (also for Friends and Family)
• Good development opportunities through in-house training and further education
• Promotion and career opportunities in the hotel and within the hotel group, as well as cross-national experience through transfers
• Flat hierarchy - your opinion matters
• Pension scheme
• Travel allowance as of 5 KM distance