Quality & Compliance Officer, Civil Affairs

Bonairegov; Bonaire; Remote; EUR 38,000 - 46,000; Full time

Benefits offered by this job

8.33% vacation pay

13th month salary

168 hours of leave and 5 extra days

Job summary

The Public Entity of Bonaire is seeking a Quality Policy Officer to monitor quality, legality, and reliability of Civil Affairs operations. You will verify procedures comply with laws and assist with improvements.

You’ll analyze deviations, advise leadership, and develop quality standards and controls, contributing to audits and compliance across internal and external partners. This role supports accurate records and lawful service delivery.

Qualifications

• At least HBO level education, preferably with a legal background.
• Knowledge of Civil Affairs, personal registration, and/or civil registry.
• Experience applying and assessing laws, regulations, procedures, and guidelines.
• Ability to conduct quality checks, identify deviations and risks, and document findings.
• Ability to translate laws into concrete proposals for improvement.
• Draft reports, advice, and recommendations clearly and well reasoned.
• Attention to reliability and timeliness of records; handle privacy-sensitive information.
• Ability to work independently and collaborate with colleagues and stakeholders.
• Strong communication skills to explain findings and improvements.
• Reliable, discreet, solution-oriented, and responsible.

Responsibilities

• Monitor the quality, legality, and reliability of operations within the Civil Affairs Department.
• Verify work is performed carefully, consistently, and in accordance with laws and procedures.
• Conduct quality checks on personal registration, civil registration, and related activities.
• Analyze errors, deviations, and recurring issues and advise the department head on improvements.
• Develop and monitor quality standards and control mechanisms; contribute to audits.
• Report on quality and reliability of records; assess effectiveness of improvements.
• Collaborate with colleagues and internal/external partners in quality, data management, and lawful implementation.
• Contribute to reliable records and legal certainty for residents and service chain.

Skills

HBO level education

Legal background

Civil Affairs knowledge

Quality checks

Analytical mindset

Independent work

Strong communication

Discretion & responsibility

Collaboration

Education

HBO level education (legal background preferred)

Tools

Digital systems

Job description

The Public Entity of Bonaire is seeking a Quality Policy Officer to monitor quality, legality, and reliability of Civil Affairs operations. You will verify procedures comply with laws and assist with improvements.

You’ll analyze deviations, advise leadership, and develop quality standards and controls, contributing to audits and compliance across internal and external partners. This role supports accurate records and lawful service delivery.