Policy Officer for Procedures

Bonairegov; Bonaire; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Vacation pay 8.33%

13th month salary

Annual leave 168 hours + 5 days off

1-year contract with potential perman"

Job summary

Bonairegov is seeking a Policy Officer for Procedures in the Civil Affairs Department on Bonaire. The role focuses on developing, documenting, updating, and managing work processes and procedures to ensure laws and policies translate into clear methods for staff.

You will map out processes, draft procedures, and oversee updates when laws change, ensuring consistency and effective communication across the department and with partners in the service chain.

Qualifications

• Higher professional education (HBO) level; preferably with a legal background.
• Knowledge of or affinity for Civil Affairs, personal registration, and/or civil registry.
• Experience applying and interpreting laws, regulations, procedures, and guidelines.
• Able to translate laws, regulations, and policies into clear processes, procedures, and work instructions.
• Analyze existing work processes, identify bottlenecks, and propose improvements.
• Assess the impact of changes in laws and regulations on day-to-day operations within Civil Affairs.
• Draft and update process descriptions, procedures, and work instructions.
• Ensure consistency across processes considering responsibilities, controls, and record-keeping.

Responsibilities

• Map out processes and draft procedures, process descriptions, and work instructions.
• Translate changes in laws or policies into updated processes and oversee implementation.
• Gather feedback from day-to-day operations and adjust processes for efficiency and customer focus.
• Identify bottlenecks and propose simpler, more efficient workflows.
• Collaborate with Civil Affairs staff and other departments when processes overlap.

Skills

Process mapping

Procedure drafting

Legal interpretation

Bottleneck analysis

Cross-functional collaboration

Education

HBO with legal background

Job description

The Public Entity of Bonaire is looking for driven, motivated, and innovative new colleagues. Are you the future-ready colleague we’re looking for?

Location: Civil Affairs Department

36

What will you be doing?

As a Policy Officer for Procedures in the Civil Affairs Department, you’ll be responsible for developing, documenting, updating, and managing the work processes and procedures within the department. You’ll ensure that laws, regulations, and established policies are translated into clear, uniform, and practical work methods for employees.

You will map out processes and draft procedures, process descriptions, and work instructions. In doing so, you will describe, among other things, the steps that must be followed, who is responsible for what, which checks are part of the process, and how work is documented administratively.

When laws, regulations, or policies are new or amended, you will investigate what changes are needed in day-to-day operations. You will translate these changes into updated processes and work instructions and oversee their implementation within the department. You will ensure that changes are clearly communicated and that employees have the correct information to work according to the new procedures.

You gather feedback from day-to-day operations and use findings from quality checks to adjust processes as needed. You make proposals to organize work in a simpler, more efficient, and more customer-focused manner and ensure consistency between different procedures and processes.

You’ll work closely with Civil Affairs staff, as well as with other departments and partners in the service chain, whenever processes or responsibilities overlap.

Your work ensures that employees have clear and up-to-date procedures and that Civil Affairs can carry out its activities in a consistent, efficient, and practical manner.

What are the requirements?

As a Policy Officer for Procedures, you excel at analyzing and structuring work processes. You understand that laws and regulations within Civil Affairs must not only be applied correctly from a legal standpoint but also translated into clear and practical procedures for employees. You work in a structured manner, write clearly, and know how to turn bottlenecks in processes into concrete and workable improvements. In addition, you meet the following requirements:

• You have at least a higher professional education (HBO) level of work and thinking, preferably with a legal background;
• You have knowledge of or a demonstrable affinity for Civil Affairs, personal registration, and/or the civil registry;
• You have experience applying and interpreting laws, regulations, procedures, and guidelines;
• You are able to translate laws, regulations, and policies into clear processes, procedures, and work instructions;
• You can analyze existing work processes, identify bottlenecks, and propose improvements;
• You can assess the impact of changes in laws and regulations on day-to-day operations within Civil Affairs;
• You are skilled at drafting and updating process descriptions, procedures, work instructions, and other operational documents;
• You ensure consistency across different processes, taking into account responsibilities, controls, and administrative record-keeping;

What we offer you

At the Public Entity of Bonaire, we value our employees. You’ll notice this on the job, but also in the compensation you receive for your work. If you do not meet all the requirements for this position, we use a starting pay scale. This is pay scale 9, which ranges from a minimum of $3,225 to a maximum of $4,185 per month. The standard salary for this position falls under pay scale 10, resulting in a monthly salary ranging from a minimum of $3,825 to a maximum of $4,625. In addition, you can count on:

• 8.33% vacation pay;
• A full 13th month’s salary;
• 168 hours of leave and 5 additional pre-determined days off;
• A 1-year contract. If both parties are satisfied, there is an option for permanent employment.

Your salary will be based on your education, skills, and experience. Your workweek schedule is flexible and will be determined in consultation with your manager. In addition, we offer a number of other attractive benefits, which we’d be happy to discuss with you in more detail during the application process!

Other important information

• An assessment is part of the application process;
• You must be able to provide copies of the diplomas listed on your resume;
• You must be able to submit a Certificate of Good Conduct (VOG).

If you still have questions or would like more information about the position, please contact Recruitment at ([phone]. For more information about the OLB, please visit www.bonairegov.com.