People-First Office & Operations Lead

Tessa; Rotterdam; Hybrid; EUR 32,000 - 52,000; Full time

Job summary

Tessa in Rotterdam is seeking an Office Manager to ensure the workplace runs smoothly for a dedicated care team. You will manage supplies, onboarding, admin, travel coordination, and act as the hub between staff and partners, helping the organisation stay focused on its mission to support independent living.

The role offers a hands-on, people-centric environment with a strong focus on accuracy, discretion, and improving office systems to enable care professionals to do their best work.

Qualifications

• A few years in office management, coordination, or a comparable role where you owned the details.
• Organisational instinct: you build order without needing to be told what to organise.
• Warmth and discretion in equal measure. You'll handle sensitive information and stressed colleagues, sometimes on the same afternoon.
• Comfort with systems and tools, and the willingness to improve the ones that aren't working.

Responsibilities

• Run the daily rhythm of the office: supplies, facilities, and small tasks that keep the space welcoming.
• Keep administration tight — contracts, invoices, records, and essential paperwork.
• Support onboarding with laptops ready, clear first week, and a named contact.
• Coordinate agendas, meetings and travel to keep the team aligned.
• Be the link between teams, management, and partners, spotting and fixing friction.

Job description

Tessa in Rotterdam is seeking an Office Manager to ensure the workplace runs smoothly for a dedicated care team. You will manage supplies, onboarding, admin, travel coordination, and act as the hub between staff and partners, helping the organisation stay focused on its mission to support independent living.

The role offers a hands-on, people-centric environment with a strong focus on accuracy, discretion, and improving office systems to enable care professionals to do their best work.