Parts Sales Coordinator - Italian & English

Blue Lynx; Lelystad; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

25 vacation days

Guaranteed bonus and performance-based

Job summary

Blue Lynx is seeking a Parts Sales Coordinator in Lelystad to strengthen dealer partnerships and optimize spare parts operations. You will coordinate parts orders, work with the technical team on dealer inquiries, and drive regional sales and marketing initiatives to improve after-sales service.

The role requires 3+ years in after-sales, fluency in English and Italian, and strong data analysis skills. Experience with SAP is advantageous; Power BI knowledge is a plus.

Qualifications

• Fluent in English and Italian written and spoken.
• 3+ years in after-sales roles, preferably automotive or machinery manufacturing.
• Proficient in data/statistical analysis; Power BI is a plus.
• Knowledge of full logistics process.
• Experience with SAP is advantageous.
• Team player with strong communication and conflict-resolution skills.

Responsibilities

• Work with dealers and Spare Parts warehouse to ensure orders are fulfilled correctly including parts numbers, shipment plans, and discount levels.
• Collaborate with the technical department to answer dealer technical queries.
• Assist suppliers in solving outstanding spare parts issues and prevent recurrence.
• Monitor dealer order priorities (breakdown, stock orders).
• Develop regional parts sales and marketing strategy to aid dealers’ after-sales service.
• Plan and execute sales promotions based on data-driven analysis.
• Monitor pricing by parts category and make recommendations to stay competitive.
• Monitor dealer inventory and stocking recommendations.
• Create parts recommendations for new dealers and new models.
• Provide parts system training to dealers.
• Suggest improvements for daily operations (systemisation, standardisation, efficient workflows).

Skills

Fluent English

Fluent Italian

Data analysis

Logistics process knowledge

Communication skills

Conflict resolution

Tools

SAP

Power BI

Job description

Our esteemed client is a rapidly growing global leader in industrial construction machinery with a strong presence across Europe and Asia. The company is known for its innovative solutions, high-quality products, and dedication to sustainability in the industry.

Currently, they are looking for a Parts Sales Coordinator to join their expanding team in Lelystad.

Job Profile for Parts Sales Coordinator

• Work closely with dealers and Spare Parts warehouse colleagues to ensure all orders are fulfilled correctly, which includes making sure to upload correct parts numbers, shipment plans, correct discount levels, etc.
• Collaborate with the technical department to answer dealer technical queries correctly
• Assist suppliers in solving outstanding spare parts issues on time and take action to prevent further problems
• Monitor priorities of dealer orders according to their ordering request, e.g. breakdown orders or stock orders, etc.
• Develop a Regional parts sales and marketing strategy to help dealers improve their after-sales service capabilities
• Develop and plan sales promotional campaigns where necessary, based on data-driven analysis
• Monitor pricing levels by parts categories in the assigned territories and make recommendations to us to stay competitive
• Monitor dealer inventory levels and make stocking recommendations
• Make a parts recommendation list to new dealers, and also for newly launched models
• Provide parts system training to dealers
• Propose and execute ideas for the improvement of daily operations. e.g. systemisation, standardisation, efficient workflow and so on

Candidate Profile for Parts Sales Coordinator

• Must be fluent in Italian and English, both written and spoken
• 3+ years of experience in after-sales positions, preferably in the automotive or machinery manufacturing field
• Proficient in data/statistical analysis and reports, Power BI is a plus
• Knowledge of the full process of logistics
• Computer skills and operational experience in SAP are considered an advantage
• Team worker, flexible to work with various cultural backgrounds
• Conflict-solving with very good communication skills

What Our Client Offers

• 25 vacation days per year based on full-time hours
• Guaranteed bonus and performance-based bonus