Parts Sales Coordinator - French or German and English

Blue Lynx; Lelystad; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 vacation days per year

Pension plan

Achievement bonus

Guaranteed December bonus

Training sessions

Opportunity to travel for events around Europe

Descripción de la vacante

A leading recruitment company in the Netherlands is looking for an experienced Parts Sales Coordinator who is fluent in French or German and English. This role involves collaborating with dealers to ensure accurate order fulfillment and troubleshooting spare parts issues. The ideal candidate has over 3 years of experience in after-sales positions, preferably in automotive or machinery sectors. Competitive benefits include vacation days, bonuses, and training opportunities.

Formación

• Must be fluent in French or German and English, both written and spoken.
• 3+ years of experience in after-sales positions, preferably in the automotive or machinery manufacturing field.
• Knowledge of the full process of logistics.
• Understanding of full logistics processes and order fulfilment.

Responsabilidades

• Work closely with dealers and Spare Parts warehouse colleagues to ensure all orders are fulfilled correctly.
• Collaborate with the technical department to answer dealer technical queries.
• Assist suppliers in solving outstanding spare parts issues on time.
• Prioritize dealer orders (breakdown vs stock) according to urgency.
• Visit dealers to identify improvement areas and SWOT for better service.

Conocimientos

Fluent in French or German and English

3+ years of experience in after-sales positions

Proficient in data/statistical analysis

Operational experience in SAP

Power BI

SAP knowledge

Herramientas

Power BI

SAP

Descripción del empleo

Parts Sales Coordinator - French or German and English

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Recruitment Consultant @ Blue Lynx Employment BV | Bachelor of Sociology and Human Sciences

Job Profile for Parts Sales Support Representative

Responsibilities will include, but not be limited to:

• Work closely with dealers and Spare Parts warehouse colleagues to ensure all orders are fulfilled correctly, which includes making sure to upload correct parts numbers, shipment plans, correct discount levels, etc.
• Collaborate with the technical department to answer correctly to dealer technical queries correctly
• Assist suppliers in solving outstanding spare parts issues on time and take action to prevent further problems
• Monitor priorities of dealer orders according to their ordering request, e.g. breakdown orders or stock orders, etc.
• Visit dealers and identify the SWOT of the dealers, and clarify the improvement areas
• Develop a Regional parts sales and marketing strategy to help dealers improve their after-sales service capabilities
• Develop and plan sales promotional campaigns where necessary, based on data-driven analysis
• Monitor pricing levels by parts categories in the assigned territories and make recommendations to us to stay competitive
• Monitor dealer inventory levels and make stocking recommendations
• Make a parts recommendation list to new dealers, and also for newly launched models
• Provide parts system training to dealers
• Propose and execute ideas for the improvement of daily operations. e.g. systemisation, standardisation, efficient workflow and so on

Candidate Profile for Parts Sales Support Representative

• Must be fluent in French or German and English, both written and spoken
• 3+ years of experience in after-sales positions, preferably in the automotive or machinery manufacturing field
• Proficient in data/statistical analysis and reports, Power BI is a plus
• Knowledge of the full process of logistics
• Operational experience in SAP is considered an advantage

What Our Client Offers

• 25 vacation days per year based on full-time hours
• Pension plan
• Achievement bonus
• Guaranteed December bonus
• Training sessions
• Opportunity to travel for events around Europe

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Supply Chain, and Customer Service

Industries

• Agriculture, Construction, Mining Machinery Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing

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