Operations Support Specialist – Fast-Paced Logistics

FedEx Express México; Heerlen; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive compensation package

Training to get you started and on-the

job

Descripción de la vacante

FedEx Express Netherlands B.V. is seeking an Operations Support Agent to help ensure customers’ urgent packages reach the right place on time. You will handle calls related to shipment collection and delivery inquiries, investigate failed shipments, and reallocate for next-day delivery.

You’ll enter data in the in-house tracking system and collaborate across teams. Ideal candidates will communicate well, thrive in a fast-paced environment with strict timelines, and manage time with attention to

Formación

• Strong communication and interpersonal skills.
• Ability to work under tight deadlines in a fast-paced environment.
• Attention to detail and effective time management.

Responsabilidades

• Ensure urgent packages reach the correct destination on time.
• Answer incoming calls regarding shipment collection and delivery inquiries.
• Investigate failed shipments or collections and reallocate for next-day delivery.
• Enter data into in-house tracking system.
• Communicate and collaborate with team, manager, and other operations stations.
• Adhere to FedEx processes, procedures, and regulatory requirements.

Conocimientos

Communication skills

Social skills

Fast-paced environment

Attention to detail

Descripción del empleo

FedEx Express Netherlands B.V. is seeking an Operations Support Agent to help ensure customers’ urgent packages reach the right place on time. You will handle calls related to shipment collection and delivery inquiries, investigate failed shipments, and reallocate for next-day delivery.

You’ll enter data in the in-house tracking system and collaborate across teams. Ideal candidates will communicate well, thrive in a fast-paced environment with strict timelines, and manage time with attention to