Operations Support Officer

Chane; Amsterdam; Remote; EUR 33,000 - 45,000; Full time

Benefits offered by this job

Competitive salary €3,000–€4,000 gross

CAO-based employment conditions

Job summary

Chane, an international tank storage company, invites applications for an Operations Administrative Assistant at our Amsterdam terminal. You welcome drivers, process information, check documentation, and ensure the right data is available to colleagues, helping daily operations run safely and efficiently.

You will switch between tasks, interact with drivers, operators, and Customer Service, support loading and unloading, and contribute to an accurate, proactive administrative workflow.

Qualifications

• MBO-level working and thinking capability or equivalent.
• Good command of Dutch and English, both spoken and written; knowledge of German is an advantage.
• Experience in an administrative, customer-focused, or coordinating role is a plus.
• Confidence working with computer systems and the ability to learn new systems quickly.
• A customer-oriented mindset and strong communication skills.
• A proactive and responsible approach to your work.
• The ability to work well with colleagues and other stakeholders.
• Attention to detail and a careful way of working.

Responsibilities

• Welcoming and assisting drivers and visitors
• Checking and processing documentation and operational data
• Entering and maintaining information in various systems
• Coordinating with colleagues regarding daily planning and activities
• Supporting loading and unloading operations
• Identifying irregularities and contributing ideas for improvements
• Preparing work orders and carrying out administrative checks
• Contributing to a safe and pleasant working environment

Skills

MBO-level working and thinking

Dutch and English proficiency

Customer-focused coordination

Experience in coordinating roles

Computer systems proficiency

Proactive and responsible

Team collaboration

Attention to detail

Education

MBO-level education

Tools

Computer systems

Job description

Are you someone who likes to stay organized, works accurately, and enjoys making sure everything runs smoothly? Do you enjoy combining administrative work with regular contact with drivers, colleagues, and customers? Then this could be the perfect opportunity for you.

As an Operations Administrative Assistant, you play an important role in our day-to-day operations. You welcome drivers, process information, check documentation, and ensure that everyone has access to the right information. Thanks to your efforts, processes run safely, efficiently, and smoothly.

Where will you be working?

Chane is an international tank storage company with terminals across several European countries. Our terminals specialize in the safe, reliable, and efficient storage and transshipment of liquid bulk products. Every day, colleagues from different disciplines work together to ensure our logistics processes run smoothly.

You will be joining a dynamic environment where no two days are the same, teamwork is key, and you can make a real contribution to the success of our daily operations.

In this role, you will work at our terminal in Amsterdam within the Operations department. Together with drivers, operators, Customer Service colleagues, and other team members, you help ensure that our daily processes are carried out safely and efficiently. You will switch between different tasks, interact with a variety of people, and play an important role in keeping operations running smoothly.

What will you do at Chane?

In this role, you will help ensure that the administrative and operational processes surrounding truck loading and unloading activities run efficiently and accurately.

Your responsibilities will include:

• Welcoming and assisting drivers and visitors
• Checking and processing documentation and operational data
• Entering and maintaining information in various systems
• Coordinating with colleagues regarding daily planning and activities
• Supporting loading and unloading operations
• Identifying irregularities and contributing ideas for improvements
• Preparing work orders and carrying out administrative checks
• Contributing to a safe and pleasant working environment

In short, you ensure that our daily operations are well organized from an administrative perspective and that colleagues, drivers, and customers can rely on you.

What knowledge and experience do you bring?

Experience in the logistics or industrial sector is not required. What matters most is that you are accurate, organized, take responsibility, and enjoy communicating with different people.

In addition, you bring:

• MBO-level working and thinking capability or equivalent
• Good command of Dutch and English, both spoken and written; knowledge of German is an advantage
• Experience in an administrative, customer-focused, or coordinating role is a plus
• Confidence working with computer systems and the ability to learn new systems quickly
• A customer-oriented mindset and strong communication skills
• A proactive and responsible approach to your work
• The ability to work well with colleagues and other stakeholders
• Attention to detail and a careful way of working

Don't meet every requirement but feel this role is a great fit for you? We would still love to hear from you.

What does Chane offer?

• A varied role combining administration, coordination, and people contact
• An informal working environment with engaged and supportive colleagues
• A high level of responsibility and room for initiative
• Opportunities for personal development and training
• A stable organization where safety, teamwork, and quality are key priorities
• A salary between €3,000 and €4,000 gross per month, depending on knowledge and experience
• Attractive employment conditions in line with our collective labor agreement (CAO)

Interested?

Would you like to play an important role within our daily operations? We'd love to get to know you!

Please note that an assessment may be part of the recruitment process.