Operations Support Manager

GXO Logistics, Inc.; Bergen op Zoom; On-site; EUR 70,000 - 90,000; Full time

Job summary

GXO Logistics is seeking a driven Business Support Manager for our Bergen op Zoom warehouse. You will bridge daily operations with logistical processes, ensuring alignment with agreements and driving improvements across the site.

You will lead a multidisciplinary team, support warehouse operations, and implement customer agreements while promoting Lean culture and continuous improvement. English communication is essential; Dutch is a plus.

Qualifications

• Bachelor’s or Master’s degree (HBO/WO) in logistics or industrial engineering.
• Experience with (engineering) projects and leading teams.
• Strong communication skills in English; Dutch is a plus.
• Experience with LEAN methodologies.
• Resilience, result-driven mindset, and strong prioritization skills.
• Demonstrable experience with process optimization, innovation, and implementation in a logistics environment.

Responsibilities

• Ensure seamless and efficient operation aligned with contractual and operational agreements.
• Lead a multidisciplinary team and support the warehouse operation.
• Manage and implement customer agreements at the site and drive CI/Lean culture.

Education

Bachelor’s or Master’s degree in logistics or industrial engineering

Job description

Do you have the talent to optimize logistics processes? Do you get energized by a dynamic environment and do you have experience within a 3PL operation? For our warehouse in Bergen op Zoom we are looking for a driven and experienced Business Support Manager.

Are you up for the challenge?

Your role as Business Support Manager

In this role, you ensure a seamless and efficient operation that fully aligns with contractual and operational agreements. You are the essential link between daily operations and logistical processes, ensuring that all departments work together as one.

You lead a multidisciplinary team and support the warehouse operation. In addition, you are responsible for managing and implementing customer agreements at the site.

Your focus areas:

• Safeguarding and optimizing process flows within the supply chain.
• Managing and developing your team.
• Monitoring and improving results within your area of responsibility.
• Initiating, guiding, and implementing innovations and automation.
• Reporting to the Site Manager and acting as a strategic sparring partner.
• Responsible for developing and guiding CI and Lean Culture on site.

What do we offer you?

• A dynamic, international working environment with plenty of room for initiative.
• Opportunities for personal development with support where needed.
• An entrepreneurial, open, and informal company culture.
• A pleasant working atmosphere with fun, colleagues, and room for new ideas.

Your profile

You are a strong conversation partner who maintains an overview, recognizes opportunities, and knows how to connect teams. In addition, you bring:

• A bachelor’s or master’s degree (HBO/WO) in logistics or industrial engineering.
• Experience with (engineering) projects and leading teams.
• Strong communication skills in English, Dutch is nice to have.
• Experience with LEAN methodologies.
• Resilience, result-driven mindset, and strong prioritization skills.
• Demonstrable experience with process optimization, innovation, and implementation in a logistics environment.

Working at GXO Logistics

GXO Logistics is an international player in a constantly changing world. With us, you will have every opportunity to develop yourself, take initiative, and shape your own success.

Our organization stands for:

• Personal growth
• Sustainability

With these values, GXO ranks among the top 3 logistics service providers worldwide.

Want to learn more? Watch our video: https://www.youtube.com/watch?v=3P7NC8gl3bg

Or visit our website: www.gxo.com

Acquisition in response to this vacancy is not appreciated.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.