Operations Specialist

Walker International Transportation (Netherlands) B.V.; Maastricht; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Travel allowance

25 holiday days

Room for professional growth

Growth opportunities

Job summary

Walker International Transportation seeks an Operations Specialist to manage air, ocean, and road shipments and handle end-to-end logistics across international routes. You will coordinate with customers, suppliers, and partners, ensuring accurate documentation and timely follow-up in a fast-paced setting.

You will join an Operations team with autonomy over files, support from experienced colleagues, and opportunities for growth within international transport.

Qualifications

• Proficiency in Dutch and English communication.
• Experience in freight forwarding, transport or logistics services.
• Knowledge of air/ocean/road freight operations.
• Familiarity with customs documentation and procedures.
• MS Office proficiency.
• Experience with CargoWise is a plus.
• Independent, accurate, solution-driven mindset.
• Flexibility when plans change or shipments require focus.

Responsibilities

• Prepare and arrange air, ocean, and road shipments.
• Check and process shipments in CargoWise.
• Maintain regular contact with customers, suppliers, carriers and colleagues.
• Check and manage customs declarations for import/export and NCTS.
• Prepare daily operational reports.
• Monitor quality per internal guidelines.
• Identify bottlenecks and contribute practical solutions.

Skills

Dutch & English communication

Detail-oriented

Customer-focused

Problem solving

Education

MBO level 4

Tools

CargoWise

MS Office

Job description

Do you maintain a clear overview of air freight, ocean freight, and road transport, even when quick action is required? If so, we would love to meet you!

We are looking for an enthusiastic and driven Operations Specialist to join our Operations team. Depending on where you live, you will work from our location in Nieuw-Vennep, Maastricht, or Venlo.

What will you be doing?

As an Operations Specialist, you will ensure that international shipments are thoroughly prepared, organized, and administratively processed. Working across air freight, ocean freight, and road transport, you will ensure all agreements with customers, suppliers, and partners are met.

You understand the importance of accurate documentation, clear communication, and reliable follow-up. That’s why at Walker, you will be given significant responsibility over your own files—monitoring progress, coordinating with key parties, and stepping in whenever a shipment requires extra attention.

Your key responsibilities include:

• Preparing and arranging air freight, ocean freight, and road transport shipments.
• Checking and processing shipments in CargoWise.
• Maintaining regular contact with customers, suppliers, carriers, and colleagues.
• Checking and managing customs declarations for import, export, and NCTS.
• Preparing daily operational reports.
• Monitoring quality in accordance with internal guidelines.
• Identifying bottlenecks and contributing to practical solutions.

You will work closely with your colleagues in Operations. Lines of communication are short, and the environment is fast-paced, yet you will have the autonomy to make independent decisions regarding your files.

What do you bring?

You are detail-oriented, customer-focused, and accustomed to taking ownership. You keep a clear overview, communicate effectively, and think ahead. Even when schedules change or a customer request demands extra attention, you remain calm and solution-oriented.

Requirements & Qualifications:

• Vocational/Applied educational level (MBO work and thinking level, preferably level 4).
• Experience in freight forwarding, transport, or logistics services.
• Experience with air freight, ocean freight, and/or road transport.
• Knowledge of customs matters and related documentation.
• Strong written and verbal communication skills in both Dutch and English.
• Good working knowledge of MS Office.
• Experience with CargoWise is a plus.
• An independent, accurate, and solution-driven mindset.
• Flexibility, especially when plans change or a shipment requires extra focus.
• Don’t meet every single requirement yet? No problem—we are happy to teach you the trade.

What do we offer?

At Walker, you will step into a role with high responsibility within an international logistics organization. You’ll work alongside experienced colleagues who support each other, act quickly, and value high quality.

We offer:

• A position for 32 to 40 hours per week (a 32-hour workweek is distributed over 5 days).
• A salary tailored to your experience, knowledge, and responsibilities.
• Travel allowance.
• 25 holiday days per year (based on full-time employment).
• Room for professional growth within transport and logistics.
• Short communication channels, personal focus, and a pleasant working atmosphere.

About Walker International Transportation

At Walker International Transportation, everything revolves around reliability, collaboration, and creating peace of mind in logistics processes. Guided by our promise, “We create peace of mind,” we support global clients with transport, supply chain management, and logistics solutions.

Walker brings over 30 years of industry experience. From our facilities in Nieuw-Vennep, Maastricht, and Venlo, our teams work with agility, take responsibility, and focus on practical solutions. We foster short communication paths, a personal atmosphere, and ample opportunity for development in an international environment.

Want to hear from our team?

Discover what it’s like to work at Walker by reading our team’s stories: Stories | Walker International Transport

Are you ready to join a logistics company where you can take initiative, act fast, and bring peace of mind to complex logistics processes?