Operations Intern

The Fun Group; Amsterdam; On-site; EUR 12,000 - 19,000; Part time

Job summary

The Fun Group in Amsterdam is seeking a motivated Operations Intern for a 6-month, on-site placement. You will build boat schedules, assign crew, and create daily run sheets to ensure smooth shifts.

You will support the runners and dock teams, handle customer rebookings, perform on-the-ground checks, and help keep our service standards high. Fluency in English required; weekend Saturdays 2 per month; comfortable with PC tools and quick to learn new software.

Qualifications

• Fluent in English, spoken and written; additional languages are a plus.
• Comfortable with PC tools and quick to pick up new software.
• Analytical mindset with strong attention to detail.
• Stress-resistant and able to stay sharp when plans change fast.
• Strong communicator, equally comfortable with customers and crew.
• Proactive - someone who spots what needs doing and takes initiative.

Responsibilities

• Build long- and short-term boat schedules, adjusting professionally for weather and seasonality.
• Plan and assign crew - dock team, runners, hosts, and skippers - for every shift.
• Create daily run sheets so every team knows exactly what's happening, when.
• Order additional services from suppliers as operational needs require.
• Coordinate boats and crew in real time throughout the day, stepping in wherever operations need a hand.
• Handle customer support during operations - rebooking and answering frequent questions.
• Coordinate and support the runners team on the ground.
• Run quality checks on the boats and at the dock to keep our standards high.

Skills

Fluent English

PC literacy

Analytical mindset

Stress resilience

Strong communication

Proactive

Job description

Amsterdam, on-site · 6-month paid internship · Work authorization is mandatory

About The Fun Group

The Fun Group is a collective of experience-focused companies dedicated to elevating lives through unforgettable, fun experiences worldwide. Operating across iconic locations such as the canals of Amsterdam and the streets of London, the group designs and delivers exceptional activities for travelers, businesses, and local communities. Its portfolio includes brands like We Are Amsterdam, Starboard Boats, Fun Amsterdam, Stroopwafel Workshop, and We Are London, each offering distinct ways to explore and connect. By combining strong local expertise with high-quality service, The Fun Group creates memorable canal cruises, workshops, and curated city adventures that stand out in the leisure and tourism industry.

Your Responsibilities

• Build long- and short-term boat schedules, adjusting professionally for weather and seasonality.
• Plan and assign crew - dock team, runners, hosts, and skippers - for every shift.
• Create daily run sheets so every team knows exactly what's happening, when.
• Order additional services from suppliers as operational needs require.
• Coordinate boats and crew in real time throughout the day, stepping in wherever operations need a hand.
• Handle customer support during operations - rebooking and answering frequent questions.
• Coordinate and support the runners team on the ground.
• Run quality checks on the boats and at the dock to keep our standards high.

Our Requirements

• Fluent in English, spoken and written; additional languages are a plus.
• Comfortable with PC tools and quick to pick up new software.
• Analytical mindset with strong attention to detail.
• Stress-resistant and able to stay sharp when plans change fast.
• Strong communicator, equally comfortable with customers and crew.
• Proactive - someone who spots what needs doing and takes initiative.
• Available to work 2 Saturdays per month.

Why Join The Fun Group

You'll get hands-on ownership of real customer conversations from day one, with the chance to directly shape how our support team uses AI going forward.

You'll work in a vibrant, energetic environment in the heart of Amsterdam, right where it all happens - no two days are the same. We're called The Fun Group for a reason!

Ready to run Operations at The Fun Group? We would love to meet you!