OPERATIONAL MANAGER

Inditex; 's-Hertogenbosch; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Company discount

Travel allowance

5 weeks annual holidays

Pension plan

Learning platform TRA!N

Job summary

INDITEX’s Zara in ’s-Hertogenbosch is seeking an Operation Manager to own the store’s operational flow, ensuring smooth stockroom to shop floor movement and driving productivity. You will work with the Store Manager and Area Operations Manager to optimize stock handling, replenishment and delivery processes, while maintaining a strong focus on efficiency, profitability and excellent customer service.

You will lead the operations team hands-on, develop the team, manage schedules, and promote

Qualifications

• Experience overseeing stockroom to shop floor flow.
• Strong leadership and team development skills.
• Ability to implement efficient processes and controls.

Responsibilities

• Oversee daily stockroom activities and ensure product availability.
• Collaborate with Store Manager and Area Operations Manager to align processes, people and systems.
• Monitor stock levels, replenishment and deliveries to improve efficiency and profitability.
• Lead the operations team with a hands-on approach and manage schedules and resources.
• Ensure Health & Safety practices and security procedures to minimise stock loss.

Skills

Leadership

Operational management

Stock management

Team management

Communication

Job description

DetailsBrand · ZaraLocation · S-HERTOGENBOSCH (DEN BOSCH), NETHERLANDSDescriptionA store’s success starts with our people. As an Operation Manager, you take ownership of the operational flow of the store, ensuring that product moves efficiently from stockroom to shop floor. Working closely with the Store Manager and Area Operations Manager, you oversee daily stockroom activities and ensure that processes, people, and systems are aligned to support overall store performance. You combine structure with a results-driven mindset. You monitor stock levels, replenishment, and delivery processes, taking action to improve efficiency and always ensure product availability. From managing returns to the warehouse to optimizing online order handling, you make decisions that directly impact productivity and profitability. You lead the operations team with a hands-on approach. Together with the Deputy Operations Manager, you organize, support, and develop the team, setting clear expectations, managing schedules, and ensuring resources are used effectively. You also identify potential within your team, contributing to development plans and building a strong succession pipeline. You stay closely connected to the wider store operation, collaborating with Store and Department Managers to ensure alignment between stockroom activity and shop floor needs. At the same time, you take ownership of operational standards, supporting security procedures to minimize stock loss, maintaining store devices, and ensuring all Health & Safety practices are followed. You play an active role in shaping a positive and responsible working environment, embedding Diversity & Inclusion in everyday actions and supporting the company’s sustainability commitments through efficient and mindful operations. What you bring This role suits someone who takes ownership of processes and is driven by efficiency and results. You are organized, analytical, and confident managing both people and performance. You bring a proactive mindset, strong communication skills, and the ability to lead a team in a fast-paced environment while continuously improving operations. Applicants must have full authorization to work in the EU without requiring sponsorship. We are unable to provide visa or work permit sponsorship for this position.BenefitsCompetitive salary +Your dedication deserves recognition. We offer a competitive salary that ranks among the highest in the retail sector in the Netherlands. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.Sales Bonus +Your efforts drive our success. That's why we reward your contribution with monthly and annual sales bonuses when your store achieves its targets. Together, we celebrate success and recognise the impact every team member makes.Growth opportunities +We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.Learning platform +Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.Company discount +As part of our team, you'll receive a 25% employee discount at all our stores and brands in the Netherlands. It's just one of the ways we show our appreciation for your work.Travel allowance +You are entitled to a reimbursement of your travel expenses if you live more than 5 km from the store. Reimbursement will be based on the cost of second-class public transport, up to a maximum of €12.60 per day.Annual holidays +All employees are entitled to 5 weeks' holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.Pension Plan +Our pension plan includes employer contributions to support your long-term financial well beignBenefits @ Work +Enjoy exclusive discounts from top brands with our Benefits @ Work platform.Language Hub +Enjoy language courses in English and Spanish to support your personal and professional development.Festive voucher +We celebrate the christmas period with our festive gift card.Inclusive culture +We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees, regardless of disability, race, sex, gender, age, ethnicity, sexual orientation, or other unique characteristics. At INDITEX, we want you to be you!Next steps1.Ready to join us? Submit your application and let’s grow together.2.After applying, our AI recruitment assistant, will contact you via WhatsApp to collect some additional information to support your application. AI supports our talent team, but your candidate experience will still include personal contact with our team members.3.If your profile matches one of our current or upcoming opportunities, we’ll contact you to arrange an interview and get to know you better.4.If it’s a match, we’ll support you through the final steps and welcome you to your next opportunity in fashion.