Onsite Network Support

VBeyond Europe; Amsterdam; On-site; EUR 42,000 - 68,000; Full time

Job summary

VBeyond Europe seeks a Network Operations & Administration professional to support 24x7 monitoring and P1/P2/P3 incidents. You will manage network services across Amsterdam and Zoeterwoude, with travel between sites and access to HQ tools for proactive maintenance.

The role covers end-to-end network installation, configuration and design, plus asset, patch and vulnerability management. A car is desirable for site travel.

Qualifications

• Experience in network operations and administration.
• Hands-on with HP or Cisco networking hardware and software.
• Ability to manage incidents, changes and asset coordination.

Responsibilities

• 24x7 monitoring and Priority 1 support services.
• Local HQ IT support for non-critical services during business hours.
• Reactive and proactive Level 1 and Level 2 technical support.
• Network Operations & Administration: incident, problem, change, configuration, availability management.
• Proactive monitoring of devices and environment using HQ tools.
• Local firewall management including configuration and rule updates.
• Asset management and coordination with third-party resolver groups.
• Patch and vulnerability remediation for network devices.
• Security, accounting, and compliance management.
• Data room connectivity: ensure reliable network connectivity and monitor health.
• Coordinate changes, upgrades, and maintenance with vendors to minimize downtime.

Skills

Network engineering

HP/Cisco hardware

Incident & Change management

Wi-Fi & firewall management

Proactive monitoring

Tools

HQ monitoring tools

Firewall platforms

Configuration management tools

Job description

Location: Amsterdam & Zoeterwoude (3days/week will be at Amsterdam site & 2 days/week at Zoeterwoude)

Candidate should have own car & fuel allowances will be provided.

Job Type: Permanent

Key Responsibilities:

The services under the Network Support tower shall include, but are not limited to, the following activities:

· 24x7 monitoring and Priority 1 (P1) support services

· Local HQ IT business hours support for non-critical services (P2, P3, P4 incidents and service requests)

· Reactive and proactive Level 1 and Level 2 technical support

Network Operations & Administration

· Incident, Problem, Change, Configuration, and Availability Management

· Proactive monitoring of devices and environment using existing HQ tools

· Wi-Fi Access Point support using existing HQ tools

· Local firewall management including configuration, monitoring, rule updates, and coordination with security teams

· Experience in HP and Cisco technologies, capable of delivering end to end physical installation, configuration, and design of network systems

· Asset management and coordination with third-party resolver groups

· Patch and vulnerability remediation for network devices

· Security, accounting, and compliance management

Proactive Improvements & Coordination

· Identification of network issues and proactive resolution

· Collaboration with HQ IT teams and vendors to implement network changes

Data Room Network Connectivity

· Ensuring reliable network connectivity within local HQ IT data rooms

· Monitoring network devices and connectivity health within the data room environment

· Coordinating changes, upgrades, and maintenance activities with vendors and HQ IT teams to minimize downtime

· Troubleshooting and resolving network connectivity issues impacting servers, storage, and end-user services along with vendors