Purpose of the Role
The Senior Network Engineer reports directly to the Director of IT Infrastructure and is part of the regional IT organisation based at Amsterdam Schiphol Airport. The Regional IT team works closely with global infrastructure and support teams to manage and support the rapidly growing business across the region. Operating within multidisciplinary teams provides extensive opportunities to develop both deep technical expertise and broader cross‑functional knowledge across adjacent IT domains.
Responsibilities
Manage, support and operate network service delivery globally including (SD)WAN, MAN, LAN networks, switching, routing, wireless and their related security features (SASE) including basic firewalling and access control lists.
- Manage and operate network services related tickets, incidents, and requests.
- Manage and operate oversight over (co‑sourced) network services.
- IP address management.
- Network asset management and life cycle management.
- Maintain and automate network documentation used by the whole IT community.
- Participate in network design sessions and innovations under architecture.
- Maintain and develop network standards, building blocks and deployment automation to facilitate project deliveries.
- Represent the network function in various local and abroad IT projects, including negotiating with airport network service providers.
- Develop and manage effective professional relationships with external contractors, personnel, co‑workers and suppliers (e.g., airport network teams).
- Ensure business (network) continuity of the 24 × 7 systems and company processes and demonstrate availability through tooling and reporting.
- Adhere to and implement security policies as per corporate manuals and directives.
- Create/maintain knowledge articles, instructions, manuals and problem‑resolution steps, and support delegation of control and knowledge sharing.
- Participate in multidisciplinary teams and actively support controlled self‑reliance of the various teams in the network domain.
- Proactively identify opportunities to improve systems or processes and flag recurring issues.
Key Qualifications
- IT Higher Technical Education (bachelor degree or equivalent).
- Cisco CCNP or similar active certification.
- In‑depth knowledge and minimum 5 years of experience in routing, switching and CISCO ASA firewalls.
- In‑depth knowledge of Microsoft Office products (Word, Excel, Visio).
- Strong functionality and analytical skills; capable of analyzing and troubleshooting complex network problems and requests.
- Proactive, open‑minded, self‑directing behaviour; taking ownership and responsibility for network services.
- Good verbal and written communication skills in English; Dutch is a plus.
- Team‑player mindset; intrinsic motivation to share knowledge with co‑workers.
- Flexible, proactive mindset combined with high responsibility awareness.
- Prepared to occasionally work during weekend evenings (no 9‑5 mentality).
- Due diligence and due care mentality.
Demonstrable Knowledge and Experience
- Network switching and routing design, configuration, troubleshooting skills, preferably Cisco based.
- Managing enterprise‑scale networks.
- Network traffic analysis.
Preferred Experience
- Working in IT (network) environments controlled by third‑party landlords in airport, train, and shopping mall environments.
- Working with outsourcing partners and directing outsourcing partners.
- Negotiating with suppliers, including financials and terms and conditions (a plus).
- Knowledge and experience of PCI‑DSS, ISO 27001/2 or NIST‑CSF related frameworks.
- Knowledge and experience of WAN optimisation, SDWAN and SASE techniques.
- Knowledge and experience in secure network transport techniques (IPSEC, PKI, TLS).
- Knowledge and experience in network patch management and vulnerability management.