OneStream Support Specialist - Finance & Reporting

Michael Page; Amsterdam; Hybride; EUR 55 000 - 75 000; Temps partiel

Avantages offerts par ce poste

Hybrid working

Onboarding support

International exposure

Résumé du poste

Michael Page is seeking an experienced OneStream Support Specialist in Amsterdam to act as the first point of contact for finance users. You will manage and resolve Level 1 and 2 tickets, troubleshoot issues, and assist during month-end, quarter-end, and year-end closes.

The role involves liaising between Finance and IT, supporting end-users, documenting resolutions, and driving improvements. Hybrid work with international teams is offered.

Qualifications

• Strong hands-on OneStream experience and user support skills.
• Proven ability to manage and resolve support tickets fast.
• Excellent communication with Finance and IT stakeholders.

Responsabilités

• Provide Level 1 and Level 2 OneStream support to finance users.
• Manage, investigate, and resolve support tickets within SLAs.
• Troubleshoot issues and escalate complex cases as needed.
• Support finance closing periods (month/quarter/year-end).
• Liaise between Finance and IT, translating requirements clearly.
• Assist end-users with navigation, reporting queries, and data validation.
• Monitor queues and document issues and resolutions.
• Collaborate with international teams (Portugal, Switzerland, others).
• Support onboarding and knowledge transfer for best practices.
• Identify recurring issues and drive process improvements.
• Maintain strong stakeholder relationships and service mindset.
• Ensure smooth consolidation and financial reporting operations.

Connaissances

OneStream

Ticket management

Stakeholder management

Finance domain knowledge

English fluency

Description du poste

Michael Page is seeking an experienced OneStream Support Specialist in Amsterdam to act as the first point of contact for finance users. You will manage and resolve Level 1 and 2 tickets, troubleshoot issues, and assist during month-end, quarter-end, and year-end closes.

The role involves liaising between Finance and IT, supporting end-users, documenting resolutions, and driving improvements. Hybrid work with international teams is offered.