Omni-Channel B2C Sales Leader

Liberty of Puerto Rico; Sint Maarten; On-site; EUR 79,092 - 105,457; Full time

Job summary

Liberty Latin America is seeking a B2C Sales Manager EC to shape both short- and long-term strategic vision for profitable growth across sales channels. The role focuses on connecting people, motivating teams, and delivering results through strong, empathetic leadership, with a fast-paced, results-driven environment.

You will drive strategy development, set commercial plans, and coach teams to meet KPI targets while aligning with product development to tailor offerings for key accounts.

Qualifications

• Bachelor’s degree in Business, Marketing or equivalent qualifications.
• 5 years in sales management or customer service.
• +5 years of leadership experience.
• Knowledge of FLOW’s Sales and Operational processes.
• Knowledge of Telecoms’ products and services.
• Proficiency with Microsoft Office.
• Strong leadership, influencing and coaching skills.
• Strong 2-way communicator with empathy.

Responsibilities

• Develop omni-channel strategy with end-to-end brand experience across digital and offline channels.
• Set commercial plans aligned to strategies to achieve results.
• Lead opportunities to connect with institutions and new sales opportunities.
• Coach and develop teams to improve customer experience and drive efficiency.
• Manage OPEX budget for sales channels in line with policy.

Skills

Leadership

Sales management

Communication

Customer service

Analytical skills

Coaching

Education

Bachelor's degree in Business, Marketing or equivalent qualifications

Tools

Microsoft Office

Job description

Liberty Latin America is seeking a B2C Sales Manager EC to shape both short- and long-term strategic vision for profitable growth across sales channels. The role focuses on connecting people, motivating teams, and delivering results through strong, empathetic leadership, with a fast-paced, results-driven environment.

You will drive strategy development, set commercial plans, and coach teams to meet KPI targets while aligning with product development to tailor offerings for key accounts.