Non-Conformity Expert | Root-Cause & Quality Analysis

Wärtsilä Corporation; Kampen; On-site; EUR 60,000 - 85,000; Full time

Job summary

Wärtsilä Corporation in Kampen, The Netherlands, is seeking a Non-Conformity Expert PD to join our Quality team. You will investigate, analyze and resolve non-conformities in spare parts worldwide, driving continuous improvement and ensuring product quality and customer trust.

Key requirements include a technical background in mechanical engineering, strong root cause analysis, experience with SAP, and fluency in Dutch and English.

Qualifications

• Technical background and strong analytical capability.
• Experience with root cause analysis in a quality-driven environment.
• Fluent in Dutch and English; collaborative and proactive attitude.

Responsibilities

• Investigate quality-related customer issues from initial notification to closure.
• Perform root cause analysis to identify recurrence and preventive actions.
• Search and analyse information across systems including SAP and technical databases.
• Conduct stock inspections and verify quality using drawings and hand tools.
• Ensure non-conforming parts are identified and do not reach customers.
• Produce clear Root Cause Analysis reports in technical English.
• Coordinate material analysis and inspections with Technical Support when needed.
• Decide on rework, repair, or recall of parts.
• Drive corrective and preventive actions to improve quality.
• Meet quality KPIs and support customer satisfaction.

Skills

Analytical thinking

Root cause analysis

Quality-driven

Structured & detail-oriented

Team collaboration

Proactive ownership

Education

Mechanical engineering or related field

Tools

SAP

Job description

Wärtsilä Corporation in Kampen, The Netherlands, is seeking a Non-Conformity Expert PD to join our Quality team. You will investigate, analyze and resolve non-conformities in spare parts worldwide, driving continuous improvement and ensuring product quality and customer trust.

Key requirements include a technical background in mechanical engineering, strong root cause analysis, experience with SAP, and fluency in Dutch and English.