Non-Conformity Expert, PD

Wärtsilä Corporation; Kampen; On-site; EUR 60,000 - 85,000; Full time

Job summary

Wärtsilä Corporation in Kampen, The Netherlands, is seeking a Non-Conformity Expert PD to join our Quality team. You will investigate, analyze and resolve non-conformities in spare parts worldwide, driving continuous improvement and ensuring product quality and customer trust.

Key requirements include a technical background in mechanical engineering, strong root cause analysis, experience with SAP, and fluency in Dutch and English.

Qualifications

• Technical background and strong analytical capability.
• Experience with root cause analysis in a quality-driven environment.
• Fluent in Dutch and English; collaborative and proactive attitude.

Responsibilities

• Investigate quality-related customer issues from initial notification to closure.
• Perform root cause analysis to identify recurrence and preventive actions.
• Search and analyse information across systems including SAP and technical databases.
• Conduct stock inspections and verify quality using drawings and hand tools.
• Ensure non-conforming parts are identified and do not reach customers.
• Produce clear Root Cause Analysis reports in technical English.
• Coordinate material analysis and inspections with Technical Support when needed.
• Decide on rework, repair, or recall of parts.
• Drive corrective and preventive actions to improve quality.
• Meet quality KPIs and support customer satisfaction.

Skills

Analytical thinking

Root cause analysis

Quality-driven

Structured & detail-oriented

Team collaboration

Proactive ownership

Education

Mechanical engineering or related field

Tools

SAP

Job description

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Job Category: Other

Non-Conformity Expert, PD

Wärtsilä is an innovativetechnology company known forbeing a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality.Our ultimate aim isto provide increased value to bothour customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonisedand sustainable future.By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are currently looking for aNon-Conformity Expert PD to join our Quality team in Kampen, The Netherlands. This role is particularly meaningful as you will be taking over from a valued team member who is retiring, ensuring continuity while also bringing in fresh perspectives and energy to the team. You will become part of a highly skilled and collaborative quality environment consisting of a dedicated Non-Conformity team of 5 experts and a wider Quality department of 14 professionals. Together, we work to ensure the highest product quality standards for our customers worldwide.

What you will be doing

In this role, you are at the heart of ensuring product quality and customer trust. You will investigate, analyze, and resolve non-conformities related to Wärtsilä spare parts supplied to customers worldwide, while driving continuous improvement across processes and products.

Your key responsibilities include:

• Investigating quality-related customer complaints (XS-Nonconformities) from initial notification to closure
• Performing root cause analysis to identify why issues occur and how to prevent recurrence
• Searching and analysing information across multiple systems (including SAP and technical databases)
• Performing stock inspections and measurements using hand tools and technical drawings to verify product quality
• Ensuring non-conforming parts are identified and prevented from reaching customers
• Compiling clear and structured Root Cause Analysis reports in technical English
• Testing and measuring components according to technical standards, drawings, and specifications
• Coordinating material analysis and inspections with Technical Support when required
• Making technical decisions on whether parts need to be reworked, repaired, or recalled
• Driving corrective and preventive actions to improve product and process quality
• Ensuring operational performance by meeting quality KPIs and contributing to overall customer satisfaction

What we are looking for

To succeed in this role, you bring both technical understanding and strong analytical capability:

• A technical background, preferably in mechanical engineering or a related field
• Strong analytical thinking and proven experience in root cause analysis
• Experience in a quality-driven or high-precision technical environment
• A structured, detail-oriented and decisive working style
• A collaborative mindset with a strong service and customer focus
• Experience with SAP is an advantage
• Fluent in Dutch and English, both written and spoken
• A proactive attitude and willingness to take ownership

Why you and us?

You are valued – as your true self.At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported.We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference.Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the application deadline through our Careers portal. Applications through email will not be considered. After submitting your application, you will receive a confirmation email.

Welcome to join us in shaping the decarbonisation of marine and energy!

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .