MS Dynamics CRM Solution Expert

Qabird; Noordwijk; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration packages

Flexible relocation support

Training & development opportunities

Job summary

The European Space Agency (ESA) invites applications for an MS Dynamics CRM Solution Expert to be based at ESA premises in Noordwijk, Netherlands or Frascati, Italy. You will design, configure, and implement Dynamics CRM and Power Platform solutions across the project lifecycle.

The role requires a Master’s degree and at least 5 years of experience with Dynamics CRM, Power Automate, and Power BI, with deep Azure ecosystem knowledge.

Qualifications

• Master’s degree or equivalent in a relevant field.
• At least 5 years of experience in a relevant field.
• Hands-on experience with Dynamics CRM and Power Platform (Power Automate, Power BI).
• Strong hands-on expertise in Dynamics 365 and Power Platform customization.
• End-to-end knowledge of the Azure ecosystem and Microsoft Dynamics platform architecture.
• Designing and implementing workflows and business processes in Dynamics CRM.
• Proven background in developing and deploying custom Dynamics 365 solutions.
• Solid understanding of the Microsoft digital ecosystem (Dynamics, SharePoint, Power Platform, etc.).
• Desire to work autonomously and in an international multicultural environment.
• Solution oriented mindset with customer-focused communication skills.
• Fluent in English, both written and spoken.

Responsibilities

• Translate client requirements into clear technical specs with consultants and analysts.
• Design and customize Dynamics modules to meet business needs.
• Develop client-side scripts, plugins, and integrations to extend Dynamics functionality.
• Identify opportunities to streamline processes and drive innovation within Dynamics development.
• Design and implement data integrations between Dynamics and external systems.
• Use Dynamics 365 analytics and Power BI to deliver actionable insights.
• Perform unit and integration testing to ensure quality.
• Gather requirements and provide business analysis with stakeholders and users.
• Contribute to Dynamics CRM and Power Platform standards and governance.

Skills

Fluent English

5+ years experience

Teamwork in international contexts

Education

Master’s degree or equivalent

Tools

Dynamics CRM

Power Platform

Power Automate

Power BI

Job description

MS Dynamics CRM Solution Expert

Location: Frascati, Italy Noordwijk, Netherlands

Application deadline: 28 April 2026

Reference number: 0483

Are you looking for a new opportunity to take your career to a higher orbit? To join an international group with a successful track record in Space Engineering? A job adapted to your career ambitions and in which you could have an impact for the years to come?

We are looking for a MS Dynamics CRM Solution Expert to work at ESA’s premises in either Noordwijk, Netherlands or Frascati, Italy. You will be an expert in Microsoft Dynamics CRM and Power Platform, supporting end‑to‑end solution design, configuration, and implementation across the project lifecycle.

About the client and location

The European Space Agency (ESA) is an intergovernmental organisation committed to studying space and increasing global awareness on current space exploration and related scientific research.

ESA is responsible for outlining and implementing the current European space programme and ensuring its successful execution. Current programmes aim to develop new and existing satellite-based technologies, further our understanding of space whilst also using this information to study Earth and the current climate.

Tasks and activities

The scope of activities may include:

• Translating client requirements into clear technical specifications through close collaboration with consultants and business analysts.
• Designing and customising Dynamics modules to meet business needs.
• Developing client‑side scripts, plugins, and integrations to extend Dynamics functionality with a strong focus on UI/UX.
• Identifying opportunities to streamline processes, improve performance, and drive innovation within Dynamics development.
• Designing and implementing data integrations between Dynamics and external systems using industry‑standard tools.
• Using Dynamics 365 analytics and Power BI to deliver actionable customer insights.
• Performing unit and integration testing to ensure component quality and performance.
• Gathering requirements and providing business analysis through close collaboration with stakeholders and users.
• Contributing to Dynamics CRM and Power Platform standards and governance.

Skills and experience

The following skills and experience are mandatory:

• Master’s degree or equivalent in a relevant field.
• At least 5 years of experience in relevant field.
• Hands‑on experience with Dynamics CRM and Power Platform (Power Automate, Power BI).
• Strong hands‑on expertise in Dynamics 365 and Power Platform customisation.
• End‑to‑end knowledge of the Azure ecosystem and Microsoft Dynamics platform architecture.
• Designing and implementing workflows and business processes in Dynamics CRM.
• Proven background in developing and deploying custom Dynamics 365 solutions.
• Solid understanding of the Microsoft digital ecosystem (Dynamics, SharePoint, Power Platform, etc.).
• Desire to work both autonomously and as part of a team, in an international multicultural environment.
• Solution oriented mindset, with a customer focused communication skill.
• Fluent in English, both written and spoken.

The below skills and experience are highly desirable;

• Experience with additional Platform (Power Apps, Power Pages) to extend Dynamics 365 capabilities is a plus.

Why should you apply?

• You will have the opportunity to work within leading space organisations across Europe.
• We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
• To be part of a company that values integrity, inspiration, care and collaboration.
• Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; access to training and development programmes; flexible relocation support.

We are proud to be an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all candidates, irrespective of gender, sexual orientation, ethnicity, religious beliefs, age, disability or other characteristics.

As part of our commitment to providing an inclusive and barrier‑free recruitment process, we will provide reasonable adjustments and support to ensure neuro‑diverse applicants or those with a disability or long‑term condition can be their best during the recruitment process.