Management Intern – February 2027

PPHE Hotel Group; Utrecht; Ibrido; EUR 7800 - 10.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted hotel rates

50% F&B discount

Advanced onboarding programme

Career growth opportunities across PPH

Meal during shift

Annual company events

Descrizione del lavoro

Park Plaza Utrecht, part of PPHE Hotel Group, seeks a Management Intern to act as the right hand to the General Manager. You will support operations, participate in strategic projects, and gain exposure across hotel departments.

This full-time internship runs 5–12 months starting September 2026, with an emphasis on leadership development and guest satisfaction. Applicants should be enrolled in hospitality or hotel management, have strong English communication, and prior hospitality or customer

Competenze

• Strong communication and leadership potential in hospitality.
• Experience in guest service and hotel operations is preferred.
• Currently studying hospitality or hotel management.

Mansioni

• Support the General Manager in daily operations and strategic activities across departments.
• Assist in preparing management meetings and coordinating team sessions.
• Provide operational support across Front Office, F&B, and Meetings & Events.
• Contribute to improving the guest journey and arrival experience.
• Support quality checks and ensure brand standards are met.
• Assist with projects related to events and hotel performance.
• Engage with guests and colleagues, delivering a professional experience.
• Support sales activities including show-rounds and upselling.
• Demonstrate leadership by supporting department heads with tasks.
• Take ownership of assigned projects and contribute improvement ideas.

Conoscenze

Leadership development

Hospitality experience

Customer service

English proficiency

Formazione

Hospitality study programme

Strumenti

PMS familiarity

Descrizione del lavoro

Location: Park Plaza Utrecht, Netherlands

Is it time for you to take the next step in your hospitality journey? Do you breathe hospitality and are you ready to build on your experience while stepping into a leadership-focused internship? Stop your search and join us to experience authentic learning.

Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

As a Management Intern, you will be the right hand of the General Manager, supporting the leadership of the hotel and ensuring a smooth and high-quality operation across all departments. You will assist in daily management activities, contribute to strategic and operational projects, and gain exposure across the full hotel operation. This role provides a unique opportunity to develop leadership skills while contributing to guest satisfaction, operational excellence, and team engagement across the cluster.

The internship starts in September 2026 and offers a full-time learning experience for 5–12 months, aligned with your study requirements.

Responsibilities

• Support the General Manager in daily operations and strategic activities across departments
• Assist in preparing management meetings, coordinating team sessions, and supporting internal communication
• Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events
• Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas
• Support quality control checks and ensure brand standards are consistently met
• Assist with projects related to commercial activities, events, and hotel performance
• Engage with guests and colleagues, providing a professional and personalised experience
• Support sales activities including show-rounds, upselling, and promoting hotel outlets
• Demonstrate leadership by example, supporting department heads with administrative and operational tasks
• Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction
• Currently enrolled in a hospitality, hotel management, or related study programme
• Strong communication skills in English (written and spoken)
• Previous experience in hospitality or customer service
• Proactive, organised, and eager to learn in a dynamic environment
• Interest in leadership, hotel operations, and cross-departmental collaboration
• Confident in interacting with guests and internal stakeholders
• Available for an internship of 5–12 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Interest in hotel management and leadership development
• Familiarity with hotel operations or systems (PMS) is a plus
• Dutch or any additional language skills; is an advantage
• Strong sense of ownership and willingness to take initiative
• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

Internship allowance of €750 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Excited to develop your leadership skills and gain hands‑on experience at management level? it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht